RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“My service experience with Kayla was wonderful!”

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“great! Kayla was very helpful in getting me acclimated with the site.”

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“Always great. I have ordered from Rug Studio for many years.”

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“Wonderful. I have always received wonderful service with this company”

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“It was good....The online chat help was very helpful!”

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“I was looking for a specific rug and when I googled it your website came up. I was able to navigate the site easily.”

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“Service was great”

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“First frustrating and then help arrived to help me and sent me a link for a 20% discount at check up only to find it was not included in this coupon. I am still going to purchase anyway for later another lady named Brittany help me. Thank you”

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“Excellent! I so appreciate the help.”

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“Excellent service - shipping faster than expected. Would definitely purchase from again. Thank you!”

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“Kayla was excellent, very informative and and helpful”

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“Wonderful! She was very helpful in providing me various ways to get a coupon code for my first purchase.”

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“Kayla was excellent and helped me navigate the Cyber Monday sales event!!”

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“My experience was excellent. I sent my message at 9:30 EST on Sunday and certainly did not expect to hear back until Monday. Thank you!.”

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“Very good.”

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“Very quick and informative”

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“Customer service was very helpful and quick!”

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“I have not used this Chat service before. The response time was VERY FAST. Karla was efficient, polite and did her best to meet my needs and questions. I will not hesitate to use this service again, based on my experience today. Thank you Karla!”

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“I had a nice experience chatting with Karla, she was very informative and helpful.”

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“fantastic service by karla”

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RugStudio is rated 4.9 based on 3,249 reviews