RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Karla wa amazing. She answered all my questions right away. Give that lady a raise :)”

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“Greet service”

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“Customer service through the chat option is quick and informative..answers questions in a complete and timely manner.”

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“Good response on chat!”

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“Service was excellent. I asked a question regarding a coupon and got an answer very quickly. Thank youy.”

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“Service was very good. I asked a question regarding a coupon and my question was answered very quickly. Thank you.”

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“Brittany was efficient and helpful.”

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“Excellent. The agent Karla was great and very informative.”

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“I found a rug that I "think' will look good in my family room. I wish they had the option to take a picture of your room to see how rug looks. so far the experience is great!”

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“Great! Customer service chat was very helpful.”

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“There are great articles to choose from”

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“Very good service”

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“Karla was very helpful in regards to ordering and checking on the exact color for me. She was very informative and friendly.”

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“I was helped very promptly and kindly.”

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“Excellent. . I discovered your store while visiting my daughter in Austin, TX. She purchased rugs from you for their new home and I was with helping with the selection. Since then, I have called and order rug/s from your website. . great, fast shipping and tracking. . very happy with your store and service!”

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“Rep was helpful. Had to clarify my request, but ended chat satisfied with help.”

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“Great. Beautiful rug!”

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“My service was great. Thank you.”

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“Very quick to respond and very helpful.”

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“Brittany was super helpful in the online chat! She checked stock levels for me and gave me tips on other styles to check out.”

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RugStudio is rated 4.9 based on 3,249 reviews