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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

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Kathleen
Verified Buyer
“Beautiful hand-tufted wool rugs... shiping went well. Received when expected.”
Helpful Report
Robyn
Verified Buyer
“Rug is great quality - hand weaved wool especially for the affordable price. So happy with the timely delivery and wonderful look - I got swatch ahead of time and color was spot on”
Helpful Report
Eronilda
Verified Buyer
“Beautiful rug!”
Helpful Report
Judith
Verified Buyer
“GREAT!!!! I have purchase from you before! … and will again!”
Helpful Report
Evelyn
Verified Buyer
“Love my area rug. It is exactly the color described. Looks good in my dining room.”
Helpful Report
Elizabeth
Verified Buyer
“My service experience was great.”
Helpful Report
Kristine
Verified Buyer
“Beautiful and quick shipping !”
Helpful Report
Christopher
Verified Buyer
“Love both my rugs more and more each day”
Helpful Report
Hanna
Verified Buyer
“Rugstudio delivered exactly the product I wanted, well packaged, on time. Their shipping status communication was excellent.”
Helpful Report
Sally
Verified Buyer
“I absolutely love the rug I purchased. It exceeded my expectations. Thanks”
Helpful Report
Debora
Verified Buyer
“Color of rug is lime green when the description is lemon yellow. Because I like the rug, I kept it. I saw other complaints about the same problem, one person kept the rug and one person returned the rug”
Helpful Report
Deborah
Verified Buyer
“Rug was exactly as pictured, arrived on time and was in perfect shape”
Helpful Report
Allison
Verified Buyer
“Good service via chat to get some information on the rugs.”
Helpful Report
Melissa
Verified Buyer
“Katie was efficient and helpful. I am a first time buyer and was recommended by a friend. Happy to use again.”
Helpful Report
Vashi
Verified Buyer
“Not happy”
Helpful Report
Sandy
Verified Buyer
“Terrific. Katie was great.”
Helpful Report
Laureen
Verified Buyer
“Excellent design, quality and delivery”
Helpful Report
Maryann
Verified Buyer
“very good”
Helpful Report
Margaux
Verified Buyer
“very helpful”
Helpful Report
Shannon
Verified Buyer
“The representative (Katie) was able to help answer my questions right away!”
Helpful Report
RugStudio is rated 4.9 based on 3,249 reviews
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