RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love the rug, found me a discount and arrived ahead of schedule --- A++ from me - I would use you again”

Helpful Report

“Great to be able to get a sample. I did not end up buying the full-sized rug because I decided the black background was too dark for the floor. While I could send the sample back, my cat has decided it's a great little carpet to sit on. Okay by me!”

Helpful Report

“Love the run and speed it was delivered”

Helpful Report

“I received my order in a timely manner & was very pleased with the product.”

Helpful Report

“This was a breeze. Easy to order, received timely updates and new rug and pad was delivered in no time. Highly recommend!”

Helpful Report

“The customer service representative answered my questions promptly.”

Helpful Report

“Service was excellent. User-friendly website, and Beth in the customer service chat was extremely helpful. Selection is also good. Found a rug that's out of stock everywhere else!”

Helpful Report

“Lovely experience with quick and friendly chat!”

Helpful Report

“Great. Very fast and fair.”

Helpful Report

“GREAT! Ver fast response!”

Helpful Report

“Very good. All questions answered and ready to purchase my rug!”

Helpful Report

“it was great!”

Helpful Report

“Good customer service, helped find the items and the best deal.”

Helpful Report

“Ordering is very easy and I received my rug quickly. Another great thing was that my rug did not have a lot of creases from being rolled up. They must store the rugs hanging up instead of rolled, which is much better for the rug and also great for the customer.”

Helpful Report

“So far good!”

Helpful Report

“Good customer service”

Helpful Report

“Beth was incredibly helpful in answering my questions. Great Customer Service!”