RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Katie was quick to respond and was very polite.”

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“Love my rugs”

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“I was kept up to date on the status of my order, and received it quickly. It was a very smooth transaction. I was very happy with the service.”

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“Very disappointed the looks on line is not what it is in real life, not even close”

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“Live the tug! Great price!”

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“I received excellent service from Katie when reaching out to Katie. She was very responsive to my questions and needs.”

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“Good quality product.”

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“Excellent service - will shop here again! Will recommend!!”

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“Fast delivery and good prices.”

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“The rug arrived right on time and in perfect condition.”

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“Absolutely perfect. Katie is extremely helpful. Great customer service!”

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“It is a very nice rug for the kitchen at a excellent price through the clearance section. I will be purchasing more rugs”

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“Great selection, quality and pricing. Helpful via phone... fast delivery.”

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“Prompt service; nice rug; well packaged.”

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“It was very helpful! I will definitely recommend Rug Studio!”

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“I thought rug would be shipped rolled up but was folded, took a while for creases to come out. Otherwise beautiful Karastan rug and quick shipping.”

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“I REALLY appreciate Beth’s quick and helpful response!”

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“Rug arrived quickly, clean, and in great shape.”

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“Great! The person I 'online chatted' with was so knowledge and helpful about rugs.”

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“Excellent. Katy was very helpful.”

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RugStudio is rated 4.9 based on 3,249 reviews