RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was accurately described and the picture was true to form. Shipping was fast and I had several updates on status of my order. Rug arrived clean and ready to put down- could not be more satisfied. Highly recommend!!”

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“Fast service”

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“very nice customer service from katie. she was very helpful in getting and processing the order.”

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“0Rug is beautiful. It did not come as quickly as I expected but I am very satisfied with the rug”

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“Great quality, prices, and quick shipping! Highly recommend!”

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“The rug is perfect and matches the original ones that I purchased!”

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“Love our rug! Arrived when promised. Carefully wrapped; arrived in perfect shape. My BFF wants one now too.”

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“I love it!”

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“They shipped very quick, the rug is so soft exactly what I was looking for the new nursery, a non toxic chic rug. Thank you!”

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“John Garza and Scott Kimrey always exceed expectations. Great service and beautiful rugs.”

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“Received order really fast. Rugs were just what I wanted. Look great. Very plush next to our bed. For awhile I got quite a bit of fuzz from the rugs but nothing I couldn't deal with.”

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“Perfect for me! Was pleasantly surprised at the wonderful quality given the price. Exactly as described.”

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“easy to order and work with this rep- very accomodating”

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“I ordered 2 rigs, they came quickly, and I love them both!”

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“always excellent experience when i call or chat.”

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“Great service. Katie helped me get the discount I was hoping for.”

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“I had my rug delivered to Australia. Really easy process directing me to myus.com which I have never used before. Love my rug and now I'm using myus.com for other shopping. Would highly recommend.”

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“I am very happy with the small rug purchased. It is a great value and the quality fits the type of use Im giving it. I purchased other rugs from RugStudio, but this is the first time to buy online without actually seeing the rug and I was not disappointed. I will certainly purchase again and I recommend RugStudio to anyone looking for a rug.”

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“Excellent service and beautiful rugs!”

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“Beautiful rug with great price, and excellent customer service! Thank you!”

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RugStudio is rated 4.9 based on 3,249 reviews