RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“They were very helpful!”

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“Very quick to respond and very helpful with all of my questions”

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“a little frustrating because the manufacturer of what I wished to purchase was not listed on the exclusions list. However, it was excluded because it was also produced under another name. Website was not accurate.”

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“Ok, I used the online chat”

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“very accommodating”

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“Seemed helpful but don't yet know whether the advice worked”

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“Answered my question, very professional and courteous.”

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“Very good”

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“Awesome! Very pleased.”

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“good i guesss”

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“It was great. Website was easy to navigate and Magdelena from customer support was a great help.”

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“It was quick and helpful”

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“Wonderful!”

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“My experience so far has been excellent. I have never ordered a rug online”

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“excellent, very friendly and quick”

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“great service”

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“It was great. It takes me a long time to make up my mind, so it is great to look online and have the chat access to ask questions when I want without feeling pressured by a salesperson. I love the choices too.”

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“It was easy, informative, and useful. I would say great, I love having easy access to chatting in my own home.”