RugStudio Reviews

4.9 Rating 3,191 Reviews
97 %
of reviewers recommend RugStudio
4.9
Based on 3,191 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
Very helpful in helping me. Also appreciate that they talked me through a few options.
Helpful Report
Excellent
Helpful Report
Very Helpful
Helpful Report
Excellent, very helpful
Helpful Report
Great! Thank you!
Helpful Report
Very Good.
Helpful Report
Katie was great - excellent customer service. Thank you!
Helpful Report
Excellent! Katie was very helpful; efficient with quick responses. Much appreciated!
Helpful Report
Five stars! Ordered the rug, was delivered in a short amount of time and really love the rug, colors etc. It is just what I wanted. I had a previous order a few months back for a different rug but it was different colors and pattern then what was on the website. Return was easy and they arranged for pick up. Would order again! Cynthia
Helpful Report
My rug was delivered 2 days earlier than expected. The quality is excellent and the online photo is a true representation of the rug I received. I will ofer from you agsin.
Helpful Report
Everyone was very helpful. They answered my questions quickly and friendly.
Helpful Report
I am very pleased with my order. The rugs look as good in person as they do in the pictures. The ordering was easy and my order arrived quickly. I highly recommend Rug Studio
Helpful Report
My experience ordering from RugStudio was fantastic. My rug shipped out almost immediately and I’m very happy with the product. I would highly recommend purchasing through RugStudio and plan to purchase from them again and again in the future.
Helpful Report
Love my rug! I have 2 of them! Beautiful
Helpful Report
Great experience with customer service
Helpful Report
great! Katie was very helpful and answered my questions quickly
Helpful Report
fast and efficient@!!@
Helpful Report
Great! Service was helpful
Helpful Report
Quick and efficient
Helpful Report
The rug is good quality and it came quickly -very happy!
Helpful Report
RugStudio is rated 4.9 based on 3,191 reviews