RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I received a very fast response through the chat feature (no wait time at all). Katie was warm and kind while also answering my question thoroughly and professionally, again with no wait time. I appreciated her enthusiasm and promptness and am looking forward to seeing my new rug in my home!”

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“I was quick!”

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“Exceptional! Katie helped me find a discount online, since I was a first time buyer with your company. You all have a lot more of a selection with sizes than Carpet Exchange.”

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“very good!”

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“Excellent and efficient.”

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“Katie was excellent! Efficient. Thank you!”

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“great support thanks”

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“Quick responses!”

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“Online customer service was great. Answered questions promptly and efficiently. I am very pleased.”

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“Wonderful. Quick and pleasant.”

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“Good so far thanks”

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“Excellent.”

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“Katie was awesome!”

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“Thank You Katie! I'm going to order the rug :)”

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“Great. Katie was very helpful and answered all of my questions.”

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“Katie was excellent on the chat. Thanks”

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“excellent experience with "chat"--quick response and answered all of my questions”