RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Superb help from the chat feature”

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“she was very nice...”

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“I chatted with Grace, she was amazingly quick to respond and made some wonderful suggestions.”

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“My online chat with Grace was very good. She was prompt and courteous in her replies.”

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“Excellent! The quality is superb and the service employees are helpful and informative. I will do more business with this company! Thank you. Kathleen Lyons”

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“Excellent. Grace was very helpful and promo in assisting me in the online chat.”

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“Very good response to my questions on the Chat feature.”

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“Service was good”

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“The representative, Grace, was friendly, helpful & suggested that I participate in this survey for an extra 10% off.”

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“Im trying to find out the price of an area rug”

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“Grace was great at checking to see if there were any coupons for my order. While there were not she let me know if the survey : )”

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“Excellent website with tons of options and great customer service!”

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“Wish they had more discounts”

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“it was good, representative was swift and friendly”

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“very responsive and received the answer to all of my questions”

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“Excellent. Grace, the customer service agent who assisted with my chat, was helpful and relatable. She did a great job.”