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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Donna
Verified Buyer
“Chat was prompt!”
Helpful Report
Shemi
Verified Buyer
“You have a nice selection of rugs and I appreciate your customer service option. However, after all the costs associated with moving, I'm going to have to put the rug purchase on hold.”
Helpful Report
Lisa
Verified Buyer
“I have never ordered from your company, just did a chat with CR.”
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Ashley
Verified Buyer
“Great. My questions were answered quickly.”
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Terri
Verified Buyer
“Great choices and helpful Customer Service chat line”
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Janis
Verified Buyer
“Absolutely love my new rug. It is beautiful and exceeded my expectations.”
Helpful Report
Bert
Verified Buyer
“All rugs delivered as promised. Absolutely no complaints.”
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Lauren
Verified Buyer
“Great shopping experience”
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Nicole
Verified Buyer
“service was amazing! so easy and helpful”
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Susan
Verified Buyer
“Love thecrug!”
Helpful Report
Sheila
Verified Buyer
“All of my questions were answered quickly and completely through the live chat.”
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David
Verified Buyer
“Terrific service! A+”
Helpful Report
Marjorie
Verified Buyer
“Purchasing a rug from Rug Studio was a pleasant experience. The rug arrived just as I expected it and I like it very much. Rug Studio was easy to deal with and responded quickly.I'd certainly buy another rug from them.”
Helpful Report
Mary
Verified Buyer
“Howard was helpful and friendly. The rugs are beautiful and great quality.”
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Kathleen
Verified Buyer
“Beautiful hand-tufted wool rugs... shiping went well. Received when expected.”
Helpful Report
Robyn
Verified Buyer
“Rug is great quality - hand weaved wool especially for the affordable price. So happy with the timely delivery and wonderful look - I got swatch ahead of time and color was spot on”
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Eronilda
Verified Buyer
“Beautiful rug!”
Helpful Report
Judith
Verified Buyer
“GREAT!!!! I have purchase from you before! … and will again!”
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Evelyn
Verified Buyer
“Love my area rug. It is exactly the color described. Looks good in my dining room.”
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Elizabeth
Verified Buyer
“My service experience was great.”
Helpful Report
RugStudio is rated 4.9 based on 3,249 reviews
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