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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

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Mariola
Verified Buyer
“Very friendly and knowledgeable Customer Service Team willing to go out of the way to help.”
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Ed
Verified Buyer
“It was great”
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Paula
Verified Buyer
“Easy!! It always is easy, and I always find what I want.”
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Dorothee
Verified Buyer
“Carla provided quick and understandable answers. Good service! Dorothee”
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Lori
Verified Buyer
“very nice person helped me”
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MaryLou
Verified Buyer
“Magdalena was great however I have yet to get any response from a "rug specialist". I was looking for additional pictures of a particular rug to see if it will fit with our décor, but have yet to hear anything back from anyone.”
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Sharon
Verified Buyer
“Magdalena answered my question quickly and efficiently! Great customer service!”
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Kgoldman
Verified Buyer
“It was great. Magnalena gave me exactly the service I requested and provide an instant and friendly reply. Also, your customer service by phone today gave me inventory quantity info I needed in a fast and friendly manner as well. Thanks!”
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Talani
Verified Buyer
“My experience was great, Magadelena was very helpful.”
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Kami
Verified Buyer
“Awesome! The customer service rep was very helpful.”
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Carol
Verified Buyer
“Excellent. Prompt reply and answered question to my satisfaction.”
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Karen
Verified Buyer
“Excellent! The customer service pointed me in the right direction!”
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Kat
Verified Buyer
“Great service!”
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Fatima
Verified Buyer
“The service was Excellent.”
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Linda
Verified Buyer
“Excellent! Everyone was very helpful.”
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Bev
Verified Buyer
“Very good.”
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Deborah
Verified Buyer
“My husband & I was very pleased with your courteous, speedy & outstanding customer service.”
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Mousami
Verified Buyer
“The service was wonderful!”
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Anne
Verified Buyer
“it was fine”
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Ashley
Verified Buyer
“My Service Experience was Great! Britany was extremely Kind and helpful! I appreciated her taking time to answer my questions! Thank You!”
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RugStudio is rated 4.9 based on 3,249 reviews
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