RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Excellent service and packaging of the rugs. I purchased many with no issues!!!”

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“Good products, good service!”

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“Prompt and fair price”

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“Custom service was very helpful after I received wrong rug.”

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“No Rug.. Backordered.. did get a refund”

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“The experience was good but the rug is not at all appropriate for a household with pets. The loops are large and loose and easy to pull apart (and trip over).”

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“haven't received it yet......hope it is as good as it looks in the pictures”

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“ordered two rugs, they offered quick service, called when one of them was backordered so we ordered next size up which worked great. We will definitely use them a gain in the future.”

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“Hopefully, by completing this survey, a savings will also apply. Thank you”

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“Excellent, really quick response from the associate. Very helpful!”

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“I ordered a rug months ago and still have not received it. It was backordered and we were not made aware of that until after purchasing.”

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“RugStudio shopping online experience was fine. Disappointed however in the quality of my carpet. I bought a clearance runner; it was faded and sheds...”

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“Very large rug cane folded in a box, box was open and there was a dirt spot on the back (it had been raining that day). The delivery guy said the box weighed over 100lbs and left it at the bottom of our front steps.”

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“1) Great Rug – need additional larger area rug size??? Can you assist? Item Number: 113817x3 Loloi Terrace TC-08 Orange / Lemon 2' 5'' X 3' 9'' Price $33.11 2) This pad doesn’t work, rug moves on the carpet – does not stay in place?? MSM Inc. Magic Stop Pad For Rugs On Carpet 4' X 6' Otherwise, I rate Rug Studio as one of the best go to places for RUGS. Thank you.”

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“Great so far!”

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“Good selection and easy to order. Delivered quickly and is a great rug.”

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“Cute attractive area rugs... missing an opportunity not offering horse theme rugs for all the horsey people out there... The rug came in a fairly timely manner but wished it could have come sooner... but it came! Thanks”