Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.45

4.5 Rating 3,121 Reviews

86 %

of reviewers recommend Rydale Clothing

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4.5

Based on 3,121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor returns policy. Sizes are very odd, trousers come up tiny and gilets come up enormous.”

Helpful Report

Posted 7 years ago

“Online experience is poor, delivery quick once the team dispatch items. Returns are a joke by today standards. no free returns and they dont event provide a pre printed label, that's right you have to hand write and stick a label on to return items. They don't even offer to exchange products so if you want a different size you have to reorder it and pay postage AGAIN!”

Helpful Report

Posted 7 years ago

“ordered a coat in the tweed section but when it arrived it was tweed print showerproof material. returned it under section "not as advertised" but still had to pay return postage. telephoned to dispute this but still not refunded postage. very misleading description (advisor told me that they had reworded this description once already !!) will never buy from them again.”

Helpful Report

Posted 7 years ago

“Awful customer service wrong colour sent which they insisted was the right colour cost me £11 to return Will never use again”

Helpful Report

Posted 7 years ago

“having used rydale.com for many years without a problem things have now changed. They send out ex show stock repackaged and where you used to be able to do an exchange they no longer do this! you send the item back at your cost and then have to order a replacement. the postage for return out ways your initial saving. would i use again? not unless they return to how they used to be, good service and value for money on sealed items.”

Helpful Report

Posted 8 years ago

Rydale Clothing is rated 4.5 based on 3,121 reviews