Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.43

4.4 Rating 3,545 Reviews

85 %

of reviewers recommend Rydale Clothing

Company Reviews

Questions

Metrics

4.4

Based on 3,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Rydale Clothing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly the hat arrived with the top of the hat all dinted and out of shape. I rang customer service regarding advice on how to get the hat back into shape followed up by an email. As yet I'm still awaiting a response. I would have given a higher score if I'd have had a response. Besides all of the above the design and colour of the hat are fab”

Rydale Clothing 1 star review on 10th June 2020

Helpful Report

Posted 5 years ago

“I HAVE SENT YOU 3 EMAILS AND A RETURN PARCEL I AM STILL WAITING FOR YOU TO REPLY OR REFUND”

Helpful Report

Posted 5 years ago

“I’m afraid I am still awaiting my order which was ordered on 29th May”

Helpful Report

Posted 5 years ago

“My order was placed around 28th May and I’m yet to receive it!”

Helpful Report

Posted 5 years ago

“Customer services are very abrupt and unhelpful The company sent incorrect size but denied it was their mistake And told me I would have to pay for the returns even though my account doesn’t state the size ordered I bought item as a gift which arrived in a box scuffed and battered I was a regular customer but will never use again due to very poor customer service”

Rydale Clothing 1 star review on 9th June 2020

Helpful Report

Posted 5 years ago

“These were not the quality I expected from Rydale. Look really cheap and not comfy at all”

Helpful Report

Posted 5 years ago

“We ordered this 2 weeks ago and it still has not arrived. I sent an email requesting delivery information a few days ago and it has not been answered”

Helpful Report

Posted 5 years ago

“Had a refund through for the item I ordered with no explanation at all after saying it had been processed and was prepared for delivery”

Helpful Report

Posted 5 years ago

“Placed an order on 9th May, have emailed Rydale three times to get an update on my delivery and I haven't received an email back from them regarding the matter and todays date is 25th May and i've yet to receive my order or hear back from Rydale, very annoyed at this level of service!!”

Helpful Report

Posted 5 years ago

“The security tag was left on my order. Customer care was awful. And it arrived with a price tag of £20 and I paid £25 for it.....”

Rydale Clothing 1 star review on 21st May 2020

Helpful Report

Posted 5 years ago

“bought 2 Polo shirts was happy with one but the other one the stitching on the number had been missed, also I bought a pair of Rydale boots and the lining has come away. Usually I would not complain but I emailed Rydale and did not get any reponse.”

Helpful Report

Posted 5 years ago

“I have still not received my purchase that I ordered for my Wife in April. I have been thanked for my patience on the 2nd of May, but still no further news. When will I receive my item? If it's not coming will I be expecting a refund?”

Helpful Report

Posted 6 years ago

“Ordered brown brogue. They came with 1x covered in a milky film which wont come off. No response from phone call or email. Want to exchange but I dont see why I should have to pay for return label/postage! Really not happy. Never had a bad experience before! They weren't cheap @ £50!!”

Helpful Report

Posted 6 years ago

“Wrong shirts delivered, we kept one and returned the other, but no acknowledgement recieved,also asking for return postage as the fault was not mine I did order two more shirts which were correct.”

Helpful Report

Posted 6 years ago

“Item arrived with pen marks on front very visible but it says that all items are checked before sending. I did email for a response but have up to now 11 days not heard a thing have now given up and have give the item different treatments for the stain and It is almost removed Would have just returned but that was at cost would never use this company again”

Helpful Report

Posted 6 years ago

“Terrible from word go. When I received them there were no return instructions in with shoes. I had to look it up on website. I returned them by sign delivery over a week and a half ago and still no refund. Appalling service,would never recommend & probably wont get refund !!”

Helpful Report

Posted 6 years ago

“I ordered two Sledmere 2XXL shirts. One harvester arrived 2XXL and one Sledmere XS!!! I reordered two more shirts which were fine. I returned the XS one which cost me £3.70 to return I asked for the postage as well as shirt refund, but have heard nothing Will you investigate please”

Helpful Report

Posted 6 years ago

“I order these boots on 30/3/20 still waiting 😡”

Helpful Report

Posted 6 years ago

“I placed an order online on 23rd April, it’s now the 8th May and I am still waiting to receive my order. It appears the issue lies with your chosen courier. I appreciate these are unprecedented times however I would at the very least out of courtesy expect an acknowledgement of the messages I have sent via email, Facebook & Instagram enquiring about the whereabouts of my order. You are active on social media, therefore I would expect that your customer service team are also active and available to assist customers.”

Helpful Report

Posted 6 years ago

“I purchased a pair of wellies in the sale...size 9....lovely colour but the calves were completely different widths. I e-mailed you but got no response”

Helpful Report

Posted 6 years ago

Rydale Clothing is rated 4.4 based on 3,545 reviews