Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.43

4.4 Rating 3,545 Reviews

85 %

of reviewers recommend Rydale Clothing

Company Reviews

Questions

Metrics

4.4

Based on 3,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Rydale Clothing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to retun the coat far to big however can't print a lable as I'm self isolating and I have phoned messaged asking for my lable to be posted out to me No one has replied no lable Not happy at all with the service I have paid for the lable can some one please post it out”

Helpful Report

Posted 6 years ago

“Whilst I accept that Covid 19 has created an increased demand for internet ordering, waiting for an order for two weeks and still counting without any means of communication to ascertain why the items have sat with there couriers Hermes Both Rydale and Hermes websites do not allow communication, merely creating circular actions with no possible resolution Having been a loyal customer for over two decades purchasing from shows and shops, find this experience very disappointing, despite two emails and a facebook message and attempted phone calls to both company's, within this last week i have still not received any communication, will this be the key to opening a communication dialog to get my delivery moving”

Helpful Report

Posted 6 years ago

“Order Placed end of march to deliver around 4th April still not deliverd 3rd May 7 emails no response phones not answered. I have orderd from them many times and allways firts class service. I understand the situation we are in but just replay to my e mail and give me an update !!. Order #2246062866503”

Helpful Report

Posted 6 years ago

“My order has still not arrived! DPD emailed to say my parcel would be delivered on 20/04/20. There was no delivery and when I track them parcel DPD say they have not yet received the parcel. I have tried contacting Rydale but no one is taking phone calls and my email has not been replied to. I understand these are difficult times but three weeks late and nothing from Rydale is poor service.”

Helpful Report

Posted 6 years ago

“The colour I have ordered supposed to be grey I get black. The sizes are not very accurate far too big the most annoying thing is the fabric itself is rather cheap looking and quite thin. I definitely wouldn’t recommend it to anyone. Sonar wuoalty u can get form amazon for £10”

Helpful Report

Posted 6 years ago

“Never received my order. Two weeks after dispatch notice and I have received nothing.”

Helpful Report

Posted 6 years ago

“Ordered a metal bottle and it has a crack at the metal around the bottom. Hasn’t even been used, was like it when I opened it! This was 3 weeks ago. I’ve emailed 3 time’s and had no response, unable to get through on the phone. Unhappy with the service.”

Helpful Report

Posted 6 years ago

“Still yet to receive order which I ordered over 2 weeks ago, so no point asking for me to review my items. :/”

Helpful Report

Posted 6 years ago

“I haven't got my order. I also haven't had any response to my email about my missing order.”

Helpful Report

Posted 6 years ago

“My order has not arrived. My email asking where it is has not been answered. My facebook message asking the same has not been answered. I tried to phone but you are not taking calls. Not impressed.”

Helpful Report

Posted 6 years ago

“I still haven't recieved my order and have tried to contact you via phone, email and Facebook for 2 weeks and had no reply.”

Helpful Report

Posted 6 years ago

“Item different as described and no reply from company when questioned. Returned”

Helpful Report

Posted 6 years ago

“i would give 0 stars but that’s not an option, i got sent the wrong size shirt and they expect me to pay to return the item to rectify there mistake and have tried to contact them three times and no response”

Helpful Report

Posted 6 years ago

“Ordered item for delivery at home address. Was told that it could be picked up somewhere obscure. So unfortunately I did not get what I paid for. Have filled in the other points, but several of them I unfortunately can not answer correctly as I have never seen the item.”

Helpful Report

Posted 6 years ago

“Lovely shirt, great colour, beautifully cut and fits perfectly (8). Excellent value for the price. Would certainly recommend and buy again in a different colour.”

Helpful Report

Posted 6 years ago

“Rubbish communication, asked and payed for express , disappointing, but love your goods 😊”

Helpful Report

Posted 6 years ago

“I have not received my order so I can not give a full review of the product.”

Helpful Report

Posted 6 years ago

“Have not received the item, you don't pick up the phone, you don't reply to my emails, terrible. I can't post a photo with this review because I have not received the item. Very poorly customer service.”

Helpful Report

Posted 6 years ago

“Have not received the order, you don't pick up the phone, and you not respond to my emails, this the last item I bought from you. And I can't post a photo with this review, because the item has not arrived”

Helpful Report

Posted 6 years ago

“Although I loved the colour and style of the jacket I could not wear it due to the finish around the neck. The ribbon around the neck has sharp edging which rubs and makes wearing it very uncomfortable. This seemed to be made worse by the stitching which feels quite rough. Unfortunately I am returning the jacket as it was too uncomfortable to wear. A have very similar jacket Rydale jacket which I love and it has been hard wearing and comfortable but it does not have this ribbon design which is a real flaw. I had hoped to just replace my old jacket with a new one. I'm very disappointed.”

Helpful Report

Posted 6 years ago

Rydale Clothing is rated 4.4 based on 3,545 reviews