Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,418 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

Write Your review

Tell us how Safewill made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to understand, straight forward wills Good value for money, hassle free and someone always on hand to talk through any questions if needed”

Helpful Report

Posted 3 years ago

“Great platform. It Will be even better once Power of Attorney and Enduring Guardianship documents are added to the platform. Then it will be 5 stars!”

Helpful Report

Posted 3 years ago

“Very easy to use, reminders to sign and upload your will once you're done”

Helpful Report

Posted 3 years ago

“We have been putting off making our will, Safewill just made it very easy. Thank you”

Helpful Report

Posted 3 years ago

“Quick and easy to complete. Questions were answered promptly. However, there was confusion / possible double charging when I paid for the 'partner bundle'. Still trying to sort this out. Would also have liked the option of more that two executors.”

Helpful Report

Posted 3 years ago

“Simple format to complete the Will, although don't understand why you are unable to edit details prior to submitting the document for review. Would have given 5 stars otherwise.”

Helpful Report

Posted 3 years ago

“Easy to put together. Peace of mind achieved.”

Helpful Report

Posted 3 years ago

“The process was relatively easy and staff very helpful with a minor issue whilst completing the process. Well prices and good partner discount.”

Helpful Report

Posted 3 years ago

“Price is very reasonable. It is rather easy to complete given my life is not that complicated Look forward to receiving the final copy”

Helpful Report

Posted 3 years ago

“Very easy process that guides you through all main areas to be considered when making a will. Will is submitted for expert review and then you are able to download and sign in front of 2 witnesses. Alterations can be made at any time.”

Helpful Report

Posted 3 years ago

“To early to make a positive comment but to date I'm very pleased the way the process has been”

Helpful Report

Posted 3 years ago

“So easy to use”

Helpful Report

Posted 4 years ago

Thanks for your review, Jane!

Posted 4 years ago

“Simple process, easy to complete. I've been meaning to do this for ages and it was nice and easy.”

Helpful Report

Posted 4 years ago

So glad to hear, Melissa. Thanks for your review and well done on completing your Will using our platform!

Posted 4 years ago

“Very straightforward and it takes only 20 minutes to complete.”

Helpful Report

Posted 4 years ago

Thanks for your review, Roslyn! We're glad you were able to manage your affairs using our platform.

Posted 4 years ago

“I found it very easy to use, and the online help/live chat was great too when I had a few questions as I went along. It would have been nice to be able to go back and change something I had already filled in, instead of having to wait until after I had submitted the will and paid. I am very happy with the printed will and it is very easy to understand. Thank you very much.”

Helpful Report

Posted 4 years ago

Thanks, pam & Garry! So glad we could help you tick this one off your to-do list :)

Posted 4 years ago

“Quick to do if you know what you want. Chat room response slow. And now, on with life.”

Helpful Report

Posted 4 years ago

Helen, we're glad we were able to assist you with writing your Will. Thanks for your review.

Posted 4 years ago

“Good product for a basic will, but needs real people involved sooner rather than auto responses.”

Helpful Report

Posted 4 years ago

Thanks for the review, Sabine! We have a wonderful customer service team always available to assist, and are glad we were able to give you a hand in completing your Will.

Posted 4 years ago

“Quick , east, inexpensive. Now, on with life.”

Helpful Report

Posted 4 years ago

Love the attitude, Helen. Thank you for the review!

Posted 4 years ago

“The process was efficient. The website easy to use. I appreciated the quick responses when I had questions during the preparation. Reasonable value for money.”

Helpful Report

Posted 4 years ago

Thanks for your review, Nicole. We are so glad you were able to manage your affairs using our platform!

Posted 4 years ago

“Incredibly easy process for someone like myself who doesn't have a very complicated will to create. At this stage, the only reason I didn't give a five star review is that I'm still not 100% sure that I haven't just been scammed!”

Helpful Report

Posted 4 years ago

Hi there! Thank you for your review. We can see your Will is now approved and ready for you to download and sign :) We hope you now will be happy to know we are definitely not a scam! So pleased we could assist you in completing your will.

Posted 4 years ago

Safewill is rated 4.9 based on 1,418 reviews