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Saga Reviews

3.6 Rating 1,458 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“returned after a break with other providers and pleased to find them so competitive still”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Happy with the service so far - and with the cost of the Policy”

Helpful Report

(Home Insurance) - Posted 9 years ago

“What can I say? They were good and very helpful so far. Also, biggest plus is that I got to speak to a person on the other end of the phone and no automated process.”

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(Car Insurance) - Posted 10 years ago

“Everything was very straight forward very good”

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(Car Insurance) - Posted 10 years ago

“Go Compare made it easy to choose a provider and dealing with Saga was simple, both on-line and speaking to a customer adviser.”

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(Home Insurance) - Posted 10 years ago

“As always a good product and excellent service”

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(Car Insurance) - Posted 10 years ago

“very pleased with saga. Will be using them again this year.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very please with the service we have had!”

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(Car Insurance) - Posted 10 years ago

“Very good service”

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(Car Insurance) - Posted 10 years ago

“A litttle problematic in terms of what was required in terms of no-claims documentation from previous insurer. Might put me off using them next time.”

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(Car Insurance) - Posted 10 years ago

“You only find out how good an insurer is if you have a claim, thankfully I have not. The price that your cover goes up to makes claiming prohibitive I am told. Also I do not live in CREWE.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Being new in the uk, it was good to find a company that would insure me at a fair rate.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very satisfied with the handling of a claim under the buildings section of my home policy. Settlement was agreed within 7 days of reporting the incident and I am currently awaiting payment into my account.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“People very clear and friendly when talking by phone. Willing to help with your enquiry. Not always able to be flexible with deals (but that's business). Overall good company.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“My policy is up for renewal next month & I have just received a quote, Saga have increased the cost of my policy by £137-25 I have not made a claim & nothing has changed since last year. Insurance companies always do this every year. When I'll ring them to cancel this policy I'll bet they will give me a better price. Too late Saga. you've had your chance.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“pleased with service, hopefully quote will be favourable again this year.”

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(Home Insurance) - Posted 10 years ago

“I found the company very helpful during the early stages of my claim.”

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(Car Insurance) - Posted 10 years ago

“good all round.”

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(Car Insurance) - Posted 10 years ago

“My competitively priced comprehensive insurance policy was established with minimum effort, and all paper work was immediately available online. .”

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(Car Insurance) - Posted 10 years ago

“No problems.”

Helpful Report

(Home Insurance) - Posted 10 years ago

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Saga is rated 3.6 based on 1,458 reviews