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Saga Reviews

3.6 Rating 1,458 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not happy with the time it is taking to resolve a claim going on now and it wasn't my fault”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Seems good value and easy to understand despite all the legal bumf that goes with it”

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(Home Insurance) - Posted 9 years ago

“always fell comfortable knowing they are there for you”

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(Car Insurance) - Posted 9 years ago

“I am happy with service so far.”

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(Car Insurance) - Posted 9 years ago

“Verygood service”

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(Car Insurance) - Posted 9 years ago

“Provider was knowledgeable and sorted my problem immediately and satisfactorily.”

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(Car Insurance) - Posted 9 years ago

“No problems, as long as they don't put up the premium on my next renewal”

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(Car Insurance) - Posted 9 years ago

“Claim passed to another Company to deal with. Too many different organisations became involved and the final cost of the claim seemed to increase everytime, particularly from the car hire for a replacement car whilst repairs were slowly being carried out . Car hire cost for 2 weeks in excess of £4000!!”

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(Car Insurance) - Posted 9 years ago

“SAGA's website is very good and the simple set-up systems they have in place at the initial stage of the process are easy to follow, thus providing a very effective service at this stage. Fortunately, I have not had reason to test their actual service in dealing with claims.”

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(Car Insurance) - Posted 9 years ago

“cheap and no problems i have not had to claim so can not comment on how they deal with claims”

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(Car Insurance) - Posted 9 years ago

“My claim related to a cracked windscreen. Response was positive and repair dealt with speedily”

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(Car Insurance) - Posted 9 years ago

“I viewed car insurance via Go Compare in January of this year. I was very disappointed with my previous insurer (Tesco) who were quoting approximately £450 for the year. I thought that this quote was particularly high, as I am a 66 year old retired civil servant, and only do around 5,000 per year. This was an increase of £150 from the previous year, so on perusing the Go Compare website, I decided to insure my car with Saga as theirs was a very competitive quote of £189! I have been a customer with Saga (monthly magazine) for about 5 years now and must say that I was very impressed by their quote.”

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(Car Insurance) - Posted 9 years ago

“Saga give competitive car insurance and are a reliable company.”

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(Car Insurance) - Posted 9 years ago

“Good value, but expensive if you want to add family for short term insurance. I suppose that's because it is an age related insurance company!”

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(Car Insurance) - Posted 9 years ago

“Quick and easy to insure with saga and very competitive price.”

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(Car Insurance) - Posted 9 years ago

“No frills ,provided the cover I required , when I required it , anticipate renewing policy on due date.”

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(Car Insurance) - Posted 9 years ago

“ok!”

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(Car Insurance) - Posted 9 years ago

“I was disgusted that Saga Insurance quoted a far lower premium via a comparison website than the renewal notice on my existing policy. Customer loyalty is worth nothing and my trust in Saga Insurance, for the future, is completely destroyed.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Easy to communicate by phone, which was answered promptly.”

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(Car Insurance) - Posted 9 years ago

“good company, have enjoyed getting my car insured with saga.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Saga is rated 3.6 based on 1,458 reviews