“I was disgusted that Saga Insurance quoted a far lower premium via a comparison website than the renewal notice on my existing policy.
Customer loyalty is worth nothing and my trust in Saga Insurance, for the future, is completely destroyed.”
“Changed my car mid term. The lady I spoke to was very polite and helpful. I was very pleasantly surprised at how little it cost me for the change over. Delighted! No complaints.”
“I was quoted a price for my car insurance, I was happy with it, then they called me and upped the price another 80 pounds, once I had bought it! very unprofessional of them, regardless of their price in future I shall never take out any insurance with Saga again.”
“What can I say? They were good and very helpful so far. Also, biggest plus is that I got to speak to a person on the other end of the phone and no automated process.”
“Had a replacement windscreen, paid excess of £75 so do not lose no claims. All dealt with in a professional manner, while still being human. Best thing when you phone up you do not have to deal with an automated system, you speak to a person straight away.”
“Friendly, personal service with one person. I had a query which was answered immediately, no putting on hold or call back. An excellent service I would recommend to anyone.”
