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Saga Reviews

3.6 Rating 1,461 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Saga 1 star review on 7th June 2024

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Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always a good product and excellent service”

Helpful Report

(Car Insurance) - Posted 10 years ago

“a good insurance at a good price”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Saga claim staff were extremely helpful when I was unlucky enough to need to notify them of an incident in which I had been involved. They clarified my position and dealt with the claim.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“very poor communication skills !”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Phoned Saga to change insurance to newer vehicle I purchased. The quote was exorbitant. I then went on line and the best quote was from Saga ???? I saved a fortune in the space of minutes from the same company. I will always use Go compare from now on.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“VERY QICK AND EFFICIENT SERVICE”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I have had no problems with the service, advice and courtesy of the Saga staff and find them a competent car insurer.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“very pleased with saga. Will be using them again this year.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Not had much communication with them, but you do speak to a person not a machine. Easy to deal with and cheapest quote.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Good price, excellent service.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Straightforward and easy. Clear documents. First time I've done my insurance online and would recommend Saga.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Some charges which might affect the customer at some stage are not very clear at all.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Always helpful and understanding, taking time to explain details.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Everything as run smoothly. No problems...”

Helpful Report

(Car Insurance) - Posted 10 years ago

“SAGA IS A WELL ESTABLISHED INSURANCE PROVIDER IN VARIOUS TYPES OF INSURANCE,I HAVE USED THEM A NUMBER OF TIMES AND FIND THEM TO BE VERY GOOD WHETHER IT BE TRAVEL,CAR ,OR HOME INSURANCE”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Saga is a very reputable company with good service and pleasant sales persons.i have also used them for holiday insurance and found them easy to liaise with over the phone.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Timely renewal paperwork, reasonable rate and an SAE to post back - all made the process smooth and easy.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Good insurance company, but the only problem was that when I made a claim was charged a premium straight away.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I found the ease with which I was able to set up the policy very good. I am afraid I am not the most patient of people , so to have this set up within the short time it took, was very good.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very please with the service we have had!”

Helpful Report

(Car Insurance) - Posted 10 years ago

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Saga is rated 3.6 based on 1,461 reviews