“It was the first time that I have used saga and I never encountered any problems with the company . As I had no reason to make a claim I cannot comment on that aspect of the service.”
“I wanted to put my car insurance on " hold " as I was travelling to New Zealand for 5 months to visit my son . Saga would not do this ( on the phone to customer services) I was in the position where I cancelled and reclaimed my road tax , taken the vehicle off the road , yet I was still paying for car insurance ,on a " ghost " vehicle . Needless to say , I didn't take out travel insurance with Saga , and I won't re new my car insurance with them either. NOT IMPRESSED .”
“You only find out how good an insurer is if you have a claim, thankfully I have not. The price that your cover goes up to makes claiming prohibitive I am told. Also I do not live in CREWE.”
“A very good service overall with prompt receipt of my new documents.
I was very pleased with the quotation I received which was much lower than the other companies I saw on the net .”
“Very satisfied with the handling of a claim under the buildings section of my home policy. Settlement was agreed within 7 days of reporting the incident and I am currently awaiting payment into my account.”
“People very clear and friendly when talking by phone.
Willing to help with your enquiry. Not always able to be flexible with deals (but that's business). Overall good company.”
“My policy is up for renewal next month & I have just received a quote, Saga have increased the cost of my policy by £137-25 I have not made a claim & nothing has changed since last year. Insurance companies always do this every year. When I'll ring them to cancel this policy I'll bet they will give me a better price. Too late Saga. you've had your chance.”
“I was with another company, but had a claim against a client of Saga. I was looked after by Saga so much better than my own company, that on renewal I changed to Saga. I am still being looked after in an excellent manner. Saga seems to present a totally different face of insurance....it's called service!”
