“This is very nasty company , the managers in one store destroyed my husband health, he is now uncomfortable for this company , robbing us every month by £300, you should be ashamed, they treat my husband like a slave.I will not be silent..”
“Went to Sainsbury's in Canterbury twice in one day total ten minutes but got parking fine more than two weeks after so they want £70 no email for horizon and don't answer phone. £70 a lot for ten minutes it's a total rip off and Sainsbury's have lost my custom”
“The changes you are obviously trying to attract more customers is NOT working!!! Come on Sainsburys you can do better than this, empty shelves, popular products disappearing, frustrating shopping experience to say the least. Choice and Continuity is all we ask.”
“Complained about a faulty product and would not offer a refund. When I complained they told me to seek external advice. Yes, I will Sainsburys and will not be letting this go as you are bullies who care nothing about customers”
“New barne t store. Lifts never work.Staff not interested in helping you,just want a quiet life.Totally bored voice on tannoy. Thank goodness that there is a aldi around the corner.”
“We will never shop here we detest SAINSBURYS ,we have seen staff bullying unhelpful management we have for last year shopped at Tesco wsitrose lidle.”
“Worst bank ever! Most obsolete customer login panel I have seen is just one enormous pain in the as*. The customer is not informed about anything! No emails/letters/text messages. Those thieves just silently waiting to steel you hard earn money. Stay away, you have been warned.”
“Contaminated Ice cream
Found black hair in ice cream tub,returned packaging & hair. Sainsbury's admitted liability via mail, sent voucher for £10 ..only enough to cover purchase & p&p..called the careline who accepted this was not enough & that they would send another £10 voucher..12 days ago...still waiting”
“Contaminated Ice cream
Found black hair in ice cream tub,returned packaging & hair. Sainsbury's admitted liability via mail, sent voucher for £10 ..only enough to cover purchase & p&p..called the careline who accepted this was not enough & that they would send another £10 voucher..12 days ago...still waiting”
“thank you for illegally taking monies from my account, doubling my order, your driver refusing to take the food back and then being utterly horrible at customer services! Disgusting! #affectingmymentalhealth ”
“The delivery service is the worst in the whole earth. I ordered my shop the night before due to arrive morning next day. They sent me a message very early in the morning saying everything was on board. They kept me waiting the whole morning...I called the service and they said the driver was round the corner. The shop arrived but nothing of what I ordered was there. Such a random shop came in with lots of things of the same kind... Never gonna buy online through Sainsbury’s.”
“on your online website that I use to do my food shopping there seems to be a very BIG spelling error...please could you explain to me what "rugny" means???????????”
“Brewery Romford Sainsburys
Yesterday on 24/10/2019 about 6pm I had popped into Sainsbury’s to check my lottery ticket.I Had given them my ticket to checking the machine and when they placed it inside it showed that I had one a lucky dip.After that,Lady who working there asked if I want my lucky dip for Wednesday or Saturday.I said Saturday.Right after I said that,she whispered to her colleague "is she for real".As a customer that made me feel upset.How staff who assisting a customer can make any comments about the customer in front of customer.I did not like the way I was treated or spoken too.Then,she tells me that the machine is jammed so I just say okay and leave with my tickets.I was not sure if she gave me the right tickets back, so I went back and asked her.When I put the ticket down and I explained to her why I m back,she slammed her hand onto the table and took the tickets to check if they were right.Her attitude towards me was disgusting.After checking if they were right,she comes back and just throws the ticket onto the table.I did not understand the reason behind her actions.I grabbed my tickets and left.Before leaving I told her that the way I was spoken to and the way I treated was unacceptable.She the decided to shout across the store "yeah,yeah"and then she mumbled stuff to her colleague.I was very disappointed and I will never be going back to that Sainsbury’s again.Alo I will tell to people if they would like to be treated like I was treated they should avoid this Sainsbury’s.
Sainsbury’s Management should provide to them staff CUSTOMER SERVICE TRAINING.
Felt very shame front off my Daughter because she saw it all this disgusting attitude towards her mum.”
“Served at the checkout by Josh in the Garstang store. What a very rude and unprofessional individual. Slumped in his checkout chair chewing gum looking and sounding like he simply could not be bothered. No interaction skills. No professionalism. No customer care. No customer service. An absolute disgrace.”
“1st time. They queried by payment saying it wasn't accepted when it had gone through my bank process of authentication before order was finally placed. Then I was charged twice for same order and had to contact them for refund!!! 2nd time. About 3 hours before delivery was due had a message to say due to unforeseen circumstances they couldn't deliver my order. Now I have to wait for a refund because money has been taken!!!! Appalling service”
“Dates are so short on fresh food that I found it impossible to do a weeks worth of shopping......wha has happened been shopping here for years. I am now using aldi and lidl getting good dates and quality food at better prices than yours. Bye bye sainsburys”
“I think sainsburys money grabbers , I understand about getting rid of plastic bags but I can't understand why if you want to buy loose onions or carrots there is no bags there only 30p bags there , yet in other supermarkets they have paper bags free of charge, and only to get to sainsburys check asking if you want carry bag which is PLASIC so don't get it”
