“Glasgow home delivery now i hour more than the slot we had chosen and no sign of any driver yet. One call from the store an hour ago to say that they would be a few minutes late. Half an hour later a call from me to customer service said they would be an hour late. Looks like too few drivers for a busy night but in evening delivery slots its important toget it right for families.”
“I was looking for a particular item in the store, I asked a member of staff where a particular item was, and although it was not his department he found out which isle it was on and took me to it.”
“It was the first time I had ordered on - line from Sainsbury's from completing my on -line order to its delivery the service was excellent They kept me informed about my order and delivery and even the delivery driver was polite and helpful”
“Every time when I shop to Sainsbury's it makes me happy because I can find a range of products that I need and can choose from, the customer service team are nice and ready to help you every time.
I love it also when they send me coupons off for the groceries that I make in the shop which also gives you back points that you earn when you shop whit them.
Im so very pleased with shopping at Sainsbury's!
Sometimes they have great offers at many baby products that I need for my little one so I highly recommend this shop for my family and friends.”
“Oh dear. Poor selection in Staines. A few items are advertised online but they don't have them in store. Customer service was not apologetic. They just said that some stores stock this others don't. Also, why is Sainsbury so expensive? I think Waitrose is cheaper for numerous items.”
