“The quality of the phone cases are amazing!!! Fits the phone perfectly , and looks exactly like the picture. definitely will be buying more cases from here again🙂 worth it 100% !!”
“I placed an order on the 10th June and it still hasn’t arrived! I’ve emailed the customer service team 3 times and still not one response. The only form of contact I’ve had with sassy online is through Instagram and the reply was ‘the team are extremely behind on emails and will get back to you ASAP’ All I want is to be able to speak to someone regarding my order as it’s been over 2 weeks now!”
“10 days on, item STILL not received, despite receiving a despatch notice over 7 days ago and paying for 1st Class Signed for delivery. I have sent several messages to Sassy online over the last 4 days by various methods (email - twice, Facebook and Instagram) and no response, although their presence online and their accounts are very active!!!!! They claim their customer service team are super-duper, but they are anything but!!!!
If I don’t receive a response by tomorrow, I will be raising a dispute via paypal to reclaim the funds! I’m actually starting to feel dubious about this company! I certainly wouldn’t buy anything else from them!”
“Haven’t received my phone case I ordered on the 3rd have tried to email two times and dm on Instagram and no reply can I hear something back because I don’t know how to get in contact about it”
“I really enjoyed the fact that even after contacting you and you claiming you sent a replacement for my original order than never showed up i still haven’t received either phone cases even after multiple attempts at contacting your company. I’ve also asked for a full refund from you and I’ve received no money back or any response from you or your team.”
“This brand has beautiful items. Due to the corona virus, shipping and delivery has been hard but I was always kept in the loop and I found the customer service excellently helpful and efficient!”
