Scottish Kilt Reviews

Name: Scottish Kilt
Rating: 4.41

4.4 Rating 1,791 Reviews

85 %

of reviewers recommend Scottish Kilt

4.4

Based on 1,791 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.2 out of 5

Visit Website

Phone:

+1 (800) 999-0100

Email:

support@scottishkiltshop.com

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Scottish Kilt 4 star review on 19th May 2024

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ask for 24inch long kilt and they send a 22inch long kilt”

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Posted 5 years ago

“Still haven’t received it :-(”

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Posted 5 years ago

“What kind of question is this???”

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Posted 5 years ago

“I cannot give you a review as I have not received my order!!”

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Posted 5 years ago

“the jacket is not made from tweed, it is a woolen fabric but not tweed! the tailoring is quite good. slightly poor fitting, the jacket bunches on one side. buttons are too big for the button holes. the only good thing about this jacket is the price compared to other retailers... but you get what you pay for!”

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Posted 5 years ago

“Never received my order. Opened a dispute with PayPal to get a refund. Call the company three times, emailed three times. No answer to 6 attempts.”

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Posted 5 years ago

“I ordered my kilt as well as got a shirt custom made month in advance for my birthday . I still haven’t received word on when I should receive my kilt. I will be going away and wanted to wear my kilt on my birthday... Now I will have to try and get something else to wear, spending more money. I’m truly saddened by this service and the changes I will have to make. I ordered this as a test buy to see if I wanted to order more and have others order from this company, knowing that a lot of my friends follow my fashion trends. I do not think I will order from this company again nor will I advise anyone to order from this company...”

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Posted 5 years ago

“As the title states, I'm not sure if my purchase of a multicam kilt ever processed, or was shipped. It's been a few weeks. I was hoping to wear it during a battalion mandatory fun event. Maybe you all can look into where it's disappeared to?”

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Posted 6 years ago

“great service, amazing responsive,”

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Posted 6 years ago

“I have written to customer service and still have yet to receive a reply to the multiple emails....not responsive ..”

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Posted 6 years ago

“very poor quality workmanship. the material was not tweed as advertised but some cheap synthetic felt. i had to video burning the jacket before i got a refund. went up like a bush fire - so glad i did not wear it near a fire!. the only plus is that they did refund.”

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Posted 6 years ago

“Bad service, not responsive, over priced and didn't even arrive on time... in addition to being the wrong size. Will never use you again and will let all my friends know not to either! Thanks for nothing!”

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Posted 6 years ago

“High quality kilt, but the method they have you measure for a utility kilt is way off base. They don't tell you that the utility kilts are non-adjustable. There are no straps or belts and one set of snaps. No adjustment at all. Oh, and all those 100% satisfaction guarantees aren't worth the screen space they take up. They do not honor this "guarantee". Be careful and second guess your order. It will be very high quality, but it may not fit correctly and you can't return it for exchange or rework.”

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Posted 6 years ago

“Found their sute which was easy to navigate. I called in to custoner dupport and asked questions avout returns and orders and was assured that returns would not be an issue, when the fit did nit work out on my kilts suddebly tgeir answer changed to that these were a custom order and therefore non returnable. Filed a complaint wuth paypal after which they suddenly became responsive. When PayPal complaint was dropped they once more became non responsive. Ti this date 8 minths later bithing has been rectified. So hinestly this company is hrrid and one sgould be very careful in dealing with them as they completely lack any type of integrity.”

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Posted 6 years ago

“Has still not arrived.”

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Posted 6 years ago

“I ordered two weeks before Christmas with an 8-10 day ship time guarantee. It's now January 10th and I still haven't got it. Filed a complaint with PayPal trying to get my money back.”

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Posted 6 years ago

“Incomplete item sent, third time I have ordered from them and order was incorrect. I will not order from this place again”

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Posted 6 years ago

Please accept our sincere apology for sending the wrong product, you may simply get a full refund of your payment by following our guarantee policy, Love it of Burn it or contact at support@scottishkiltshop.com for more information, customer satisfaction is our top priority and we do whatever possible to earn customer's satisfaction.

Posted 4 years ago

“hard to review a product I haven't received”

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Posted 6 years ago

“still have not received my kilt yet, very slow shipping”

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Posted 6 years ago

“So when I ordered online you sent out a video of how the kilt should be fitted so I called and called and called NO reply this was a gift I need proper sizing”

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Posted 6 years ago

Scottish Kilt is rated 4.4 based on 1,791 reviews