SCS Reviews

Name: SCS
Address: 45 49 Villiers Street, Sunderland
Rating: 1.45

1.5 Rating 1,906 Reviews

10 %

of reviewers recommend SCS

Company Reviews

Questions

Metrics

1.5

Based on 1,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

Write Your review

Tell us how SCS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NEVILLE BOWLES

Anonymous

Mrs Rosalind Newton

Sultana Poly

Sue & John

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parents bought a stair carpet with underlay. The fitters decided not to put the underlay down as they said what was down was perfectly ok. No refund for the underlay - just stuck with a massive roll. The carpet has 2 massive track lines and a flaw in the weave. Been into the shop many times but each time they get fobbed off with another story. The best one yet is "although we sold it to you its not our responsibility if its faulty its the company who made it." Can you imaging going to a garage and buying a car and when it goes wrong being told not our fault mate go see the man I bought it off previous to selling it to you. This firm's aftercare is shockingly non-existent - the stress over this damn carpet has been a significant factor in my Mum's ill health. Once they've got your money they don't care. They really shouldn't be able to get away with it”

Helpful Report

Posted 10 years ago

“I concur the aftercare service is shockingly poor, don't bother ringing the shop you purchased the goods from either as they are not interested, all you are told is contact the after care service, don't ever expect a call back from them you have more chance of the queen calling you inviting you around for afternoon tea and cakes and to have a chat about how poorly her successive governments are at running our country. SCS stands for sofa and carpet specialist more like shocking customer services.”

Helpful Report

Posted 10 years ago

“The worst company for after care brought my sofa back in 2013 and still waiting for them to repair it. 1st they sent the wrong size 2nd they sent only 1 pc 3rd they sent wrong color. why they cannot give me a replacement. nobody from SCS has contacted me, i am having to do all the ringing round. thinking of taken them to court. STAY WELL CLEAR.”

Helpful Report

Posted 10 years ago

“excelent service from Tacio sales manager at SCS leckwerth cardiff answered all my questions about reclining sofa shuch as price/size ect.”

Helpful Report

Posted 10 years ago

“Do not buy carpets from SCS, save your money & your stress levels when you realize how poor quality they really are. Customer service is non existent! About to go into battle again over unacceptable quality, the phone was put down on me by Nigel mid sentence! We have to write a letter& take into store!!!! Really! Disgusted!”

Helpful Report

Posted 10 years ago

“On 2nd carpet this year, 1st a line fault, cost us time & money, c/s was non existent at Coventry store! Now this carpet which cost nearly 1000.00 looks as though been down years! Now having problems again trying to sort it. No one wants to know. Got the money, now go away attitude! Phone put down on me while still talking. Nigel obviously never had c/s training!! Save your money, go anywhere but SCS!!!!”

Helpful Report

Posted 10 years ago

SCS is rated 1.5 based on 1,906 reviews