Sendapallet.co.uk Reviews

Name: Sendapallet.co.uk
Rating: 4.15

4.2 Rating 678 Reviews

77 %

of reviewers recommend Sendapallet.co.uk

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4.2

Based on 678 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Phone:

01623 555707

Email:

rich@mitchellsofmansfield.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered my parcel on a pallet the other day and I’ll come in to find that they hit my car with the pallet I reported it to them and I still haven’t had a response from them and that was four days ago. And It’s on camera so I’m gonna report it”

Helpful Report

Posted 7 months ago

“Drivers were great, but working under difficult circumstances, as office staff seem to be incapable of getting anything right! You would have thought that copying my name, house name, address and telephone number would be crucial to the success of their business, but somehow somebody managed to get all three wrong, and the name of the sending company wrong as well. So four essential pieces of information completely wrong: it is a miracle my expensive bench even arrived at all. It would not have done if it had not been for a helpful neighbour who pointed the driver in the right direction. And the office staff got my address wrong on two occasions previously, even though they had my correct details right in front of them each time, so they don't even learn from their mistakes, they just get worse. A thoroughly frustrating experience due to staff who seem to be either totally illiterate or need glasses.”

Helpful Report

Posted 2 years ago

“Organised for my pallet to get picked up on the wednesday waited in all day for them to arrive, didn't show so i phoned them up they said they didn't have a driver so it would be tomorrow, waited in again today and guess what they still didn't turn up, shocking customer service the lady on the phone is so arrogant would never use them again or the company who "didn't have a driver" which is palletways absolutely shocking experience avoid like the plague”

Helpful Report

Posted 5 years ago

“Customer service tephone number don't work, constanlly engaged. Supposed to get the goods last week Thursday. Please don't wasted your time, money and nerve. Completely useless company. They never contacted me back. It is week later and no goods delivered !!!!!”

Helpful Report

Posted 6 years ago

“Payed extra for premium delivery on the Monday, the pallet turned up Tuesday afternoon, no phone call or email to say it was going to be a full day late! !!!”

Helpful Report

Posted 6 years ago

“They ended up in a Sticky Situation and found difficult to solve for Customer, Half arguing for 15mins.”

Helpful Report

Posted 7 years ago

“I am only giving them one star as there isn't an option to give no stars. Collected a pallet from me. I paid for 48 hour delivery and that was three weeks ago. No sign of my pallet being delivered and given the run around by the customer services. I'm about to lose a £1600 sale because of their incompetence.”

Helpful Report

Posted 8 years ago

“On 02/07/18 I ordered from the Sendapallet site a palleted transport consigment no SAP031246 from Port Talbot but they took 2 pallets in instead of one, Today is 07/07/18 and the palette has not yet come, I have lost time and money because of this intermediate company, the worst experience for me so far!”

Helpful Report

Posted 8 years ago

“The delivery didnt arrive on the day arranged. I phoned to ask when i should expect the goods and was told around 5pm. It is now 8.20 and still no delivery. Appalling.”

Helpful Report

Posted 8 years ago

“They didn’t collect!”

Helpful Report

Posted 8 years ago

“My delivery was sent to completely the wrong address! So therefore delivered a day later then it was meant to be”

Helpful Report

Posted 8 years ago

“I did not receive anything yet.”

Helpful Report

Posted 8 years ago

“AVOID AT ALL COSTS. Terrible service, collection should have come on Thursday and I waited at home with two people all day and they did not come ( did not even bother to call ) I had to call them to find out they would not come due to a problem. I told them I would not be able to wait Friday all day as I was moving out that week and I would not be able to get anyone to help. The woman that answered did not show any interest in helping and did not offer any solution at all. When they came on Friday at home I had to move 300 kg of boxes by myself and they did not bring any shrink wrap to wrap up the pallet... what a joke! But it did not finish here ... It should have been delivered on Wednesday and they delivered Thursday because they said the lorry would not fit in the street... I mean seriously??? AWFUL SERVICE AND WORST COSTUMER SERVICE”

Helpful Report

Posted 8 years ago

“An e-trikecycle costing over £1000 was damaged, beyond repair by their courier, Mitchells, while they delivered it. Possibly by something very heavy placed on top of it. I only got £190 compensation from them. Even then it took weeks before I got that ... I would NEVER use them again.”

Helpful Report

Posted 8 years ago

“SAP018149 sent over a week ago and not yet delivered ?? and now appears to be lost !!!!!”

Helpful Report

Posted 8 years ago

“item arrived damaged”

Helpful Report

Posted 9 years ago

“P.s I have just read my scanned receipt and the driver wrote on it as customer requested ,i dont think so,well this was a blatant lie ,so well done send a pallet your driver is a liar as well. What can I say”

Helpful Report

Posted 9 years ago

“The expensive equipment that was sent was obviously not handled sensitively and was delivered in a damaged and now unfortunately non-functioning condition. The pallet and contents were clearly not looked after in transit and the equipment thrown around in the back of the vehicle. I have not complained about a delivery before but this was an outrageous service and I am having to claim via the insurance. I would avoid if you have anything fragile or of high value.”

Helpful Report

Posted 9 years ago

“The item was delivered fine but an outside ornament was very badly damaged. This wasn't reported to me, it was simply put back to look like it was ok. If the person had been honest about it although id have been upset id have been fine about it but instead there was no honesty, apology in fact it was down right rude and sneaky. I will never use or recommend this firm.”

Helpful Report

Posted 9 years ago

“Apparently our pallet has been recieved, if someone can send out a search party to locate it and deliver it to us, this will be pretty epic... What a shocking service this really has been !!!! Andy @ Learn2drift Ltd - 0845 4503630”

Helpful Report

Posted 9 years ago

Sendapallet.co.uk is rated 4.2 based on 678 reviews