Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 23rd September 2026

672

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely and our friends very happy to receive them. Some difficulty with the courier on delivery as to a farm but deliveried the next day so very happy.”

Helpful Report

Posted 8 years ago

“The flowers were received in good condition and delivery was on the day requested.”

Helpful Report

Posted 8 years ago

“Kept up to date and delivered as per schedule. Only reason that I didn't give it 5 star is because it arrived quiet late on the day.”

Helpful Report

Posted 8 years ago

“Arrived as expected and the family said they were lovely.”

Helpful Report

Posted 8 years ago

“Lovely flowers, but was unable to add our names to message (immediately after I paid and ordered them)???”

Helpful Report

Posted 8 years ago

“Ordering and delivery arrangements were excellent and I was kept well informed about the order. The slight disappointment was that the flowers did not appear to match the picture. Wanted gold colours as the picture as it was a Golden Wedding but apparently they were yellow and red.”

Helpful Report

Posted 8 years ago

“I live in Greece and I had flowers sent to my niece after giving birth to twins. She immediately texted me to say that they were beautiful. The only thing is that it's a shame that we don't get to see the flowers being received by our loved ones. That's something you'll have to work on because no company does this as far as I know and those sending flowers as a surprise will be thrilled to see their reaction. Another thing is being sent a message or phoned and another is admiring the moment. Thank you.”

Helpful Report

Posted 8 years ago

“some blooms arrived rather limp,after following the instructions as to vase loading they seemed to pick up a little but the next day more of them have gone limp. As this was for a golden wedding gift I am left a little disappointed.”

Helpful Report

Posted 8 years ago

“Beautiful flowers arrived on day requested. Would use them again. Very pleased”

Helpful Report

Posted 8 years ago

“very good service delivery and ordering was easy”

Helpful Report

Posted 8 years ago

“Had a good experience”

Helpful Report

Posted 8 years ago

“Kept informed. Delivery on time. Recipient very pleased. Job done. Would be good if wine was on extra option.”

Helpful Report

Posted 8 years ago

“They was a gift for a friend she loved them”

Helpful Report

Posted 8 years ago

“sorry to say the box they came in must have got damaged in van ..some of the flowers had damage to .. i was dissapointed after the price i had paid ..”

Helpful Report

Posted 8 years ago

“Can’t say anything about the quality of the flowers as I haven’t spoken to the recipient but the website was very user friendly and I was kept updated about the progress of the order.”

Helpful Report

Posted 8 years ago

“I spoke to the person who received the flowers 10:45 she loves them thank you.”

Helpful Report

Posted 8 years ago

“Lovely flowers and great service. Like the notifications when flowers are on their way and delivered and the pricing structure is clear and gives a lot of choice.”

Helpful Report

Posted 8 years ago

“Ordered flowers on the Saturday for the Sunday. My friend took a picture of them when they arrived. They looked great, she was very happy, they were fresh and had a lovely smell. Thank you.”

Helpful Report

Posted 8 years ago

“Easy ordering service, next day delivery, great flowers. A couple of the roses had dead petals on them but once taken off the flowers were very well received.”

Helpful Report

Posted 8 years ago

“Good service and flowers lovely. Thank you.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews