Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was very easy to use and the choices available made it difficult for me to finally choose which were best. However my Aunty said they were beautiful, well packed,and just loved her surprise.The chocolates were an even greater surprised and were much appreciated. Thanks to everyone involved.”

Helpful Report

Posted 7 years ago

“Ordering was easy and I love that I was informed by email that the flowers had been despatched and then again that they had been delivered.”

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Posted 7 years ago

“Good selections of flowers and gifts to choose from, lots of choice to add cards, chocolates and balloons etc. Reasonably priced, quick delivery and easy to use website. This is my go-to flowers site!”

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Posted 7 years ago

“Good quality flowers deliverd on time and well presented fantadtic value for money”

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Posted 7 years ago

“Free next day delivery, good selection at least £20 cheaper than the other company I looked at. Delivered by lunch time. Ordered on a Sunday. Very impressed.”

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Posted 7 years ago

“Excellent service, beautiful flowers.”

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Posted 7 years ago

“I have always had great feed back about flowers. The delivery is excellent and the flowers have made my family and friends very happy for a long time as they are so fresh.”

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Posted 7 years ago

“I found the website easy to use x flowers were delivered same day as requested and at short notice. They were for my sisters annniversary and she was thrilled with them she sent a photo and were just as in photo on website x would definitely use again and recommend to friends x”

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Posted 7 years ago

“the sent the flowers on time and they were very nice all happy”

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Posted 7 years ago

“I sent an orchid to friends for their 40th wedding anniversary. It arrived on the correct date, I received an email to say it was delivered and my friends were very happy with it”

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Posted 7 years ago

“Beautify done nice and easy to order right on time would buy again”

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Posted 7 years ago

“Website easy to navigate & free next day delivery is exvellent. Recipient of flowers said they were beautiful”

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Posted 7 years ago

“The delivery was great thank you”

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Posted 7 years ago

“Well done and delivery as promised, same as previously.”

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Posted 7 years ago

“Delivered next day. Beautiful bouquet of flowers. So big the recipient had to use 2 vases! Great service. Would use again.”

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Posted 7 years ago

“Very efficient, and easy website to use.”

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Posted 7 years ago

“Ordered flowers to be set to my mum for her birthday, she said they are lovely, very colourful and in good condition when they arrived”

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Posted 7 years ago

“Good value and good service.”

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Posted 7 years ago

“Delivered on a Sunday and at the time they said they would and for free - what’s not to like. Good price and lovely bouquet.”

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Posted 7 years ago

“The flowers were beautiful and my daughter loved them. The electric blue blooms were so you unique. They arrived on schedule”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews