Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bouquet of flowers and they were delivered ahead of schedule the following day. The website was easy to navigate and the service was excellent. Highly recommended.”

Helpful Report

Posted 7 years ago

“This is the the fourth time I have ordered flowers from Serenata Flowers UK for my sister in UK . It has been a very happy choice as she has been more than happy each time. AS I live in Australia I have never been able to see these flowers personally, but she has sent me photographs each time. One was for Xmas and the rest birthdays, The last time Oct 18th I ordered Lily's. The all came in bud form and are begining to open now. A very happy sister Thank You”

Helpful Report

Posted 7 years ago

“made her day special /deliverd on time well done you”

Helpful Report

Posted 7 years ago

“wide range of designs and prices for all pockets. excellent communication about the delivery. flowers came in well presented protected packaging and when they were unboxed amazing bouquet. recommend no question. and will definitely use there services again!!! :)”

Helpful Report

Posted 7 years ago

“Having forgotten a birthday, I was delighted to see that Serenata Flowers would deliver on a Sunday. The price was reasonable, the service excellent and the birthday girl was delighted - thank you!”

Helpful Report

Posted 7 years ago

“I loved the emails with their sense of humor giving me a progress report all along the way. The ordering procedures were easy and your company has great follow through. Excellent in every aspect of my experience, being so far away from the U.K. in California. I will use you again!”

Helpful Report

Posted 7 years ago

“Flowers were lovely and arrived when you said they would”

Helpful Report

Posted 7 years ago

“Wonderful service. Beautiful flowers, made a very difficult time for my family just that little but easier. Would absolutely recommend. Thank you Serenta Flowers 💐”

Helpful Report

Posted 7 years ago

“Because Serenataflowers made my friend very very happy I was happy. Earning me brownie points.”

Helpful Report

Posted 7 years ago

“Good delivery and exactly what on the picture. Thank you.”

Helpful Report

Posted 7 years ago

“Last minute rush for a forgotten birthday at the other end of the country wonderfully resolved by Serenata. Lovely flowers,speedy delivery and great price.”

Helpful Report

Posted 7 years ago

“The delivery was on time. We ordered from abroad, and choosed Serenata because of reasonable prices. We were a little concerned about the lack of phone numbers, but everything went well. The bouquet of flowers was smaller than shown on picture, but still ok. The delivery tracking was convenient. I recommend the service all in all.”

Helpful Report

Posted 7 years ago

“By far the most reasonably priced international delivery (UK to Canada). Excellent customer service. bouquet arrived on date specified. Recipient delighted with quality of flowers.”

Helpful Report

Posted 7 years ago

“Flowers were not delivered on the date required. Email to say Money credited back to my account. Very happy to say the flowers were delivered the next day as a good will gesture from the company for the none delivery the previous day. I will certainly use them again, not many company's are as generous. Keep up keeping customers happy ........thank you .”

Helpful Report

Posted 7 years ago

“Spot on delivery and great flowers thanks”

Helpful Report

Posted 7 years ago

“1st time using Serenta. I live in Los Angeles & like to try a local florist when possible. I ordered an autumn arrangement for my aunt & Uncle as a “thank you & Anniversary” combined. They were over the moon & two weeks later the arrangement is still beautiful.”

Helpful Report

Posted 7 years ago

“Good value, very fresh”

Helpful Report

Posted 7 years ago

“Excellent delivery, communication, and the flowers were beautiful. Personally I don't think the picture on the website do them justice mine are still alive and now in full bloom. Excellent place that I will be using again. Move over interflora!!”

Serenata Flowers 5 star review on 2nd October 2017

Helpful Report

Posted 7 years ago

“Very good communication with seller. Very nice, fresh and well decorated flowers.”

Helpful Report

Posted 7 years ago

“The flowers were easy to choose on the web-site, all recipients have praised them, they seem good value and delivery has been on time.”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews