Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick and efficient service for a reasonable price. The flowers were still in bud and they were well wrapped. Thanks”

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Posted 7 years ago

“Excellent, price,quality,delivery.”

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Posted 7 years ago

“Good value for money and a quick efficient delivery at a decent time of the day. They kept me updated throughout by email.”

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Posted 7 years ago

“Flowers sent to a friend who said they were lovely.”

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Posted 7 years ago

“Fabulous quick service - ordered on a Sunday night, delivered Monday lunch. Lovely flowers.”

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Posted 7 years ago

“Fantastic service and beautiful bunch of flowers. Made the wife very happy on our anniversary. Thank you”

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Posted 7 years ago

“I was looking on a Sunday afternoon for somewhere that would deliver the next day. This seemed to be the only site. The flowers are reasonable prices. Bought some for my Grandma who had broken her wrist. She said they were a lovely surprise so I can only assume that they fit the bill. Very pleased with the service and delivery updates”

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Posted 7 years ago

“Sent flowers to my friend as a thank you for a lovely afternoon tea. She absolutely loved it. Will be ordering for another very good friends birthday in a couple of weeks time. Thank you”

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Posted 7 years ago

“Thanks she was happy with them and there was 13 roses and not 12 Thanks”

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Posted 7 years ago

“Delivery on time, gorgeous flowers”

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Posted 7 years ago

“Prompt delivery. Feed back from recipient was"beautiful flowers" And so easy to order Would def use again,and recommend.”

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Posted 7 years ago

“Everything was super efficient and awesome, the flowers were gorgeous”

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Posted 7 years ago

“I sent Orchids to a friend and she says they are beautiful which pleases me. I did not see them myself so you should really ask recipients.”

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Posted 7 years ago

“My friend was extremely happy with her flowers, it cheered up and put a lovely smile on her face. Thank you very much. I shall make sure to pass your name around”

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Posted 7 years ago

“This was the first time I had used Serenata Flowers so was slightly apprehensive, however, the service was excellent and I will definitely be using them again! Very efficient, friendly service. My friends who received the flowers say that they are lovely, really fresh and plenty of them. They were delivered exactly when I asked and I was contacted to confirm that the delivery had been made. Couldn't be happier. Highly recommend!”

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Posted 7 years ago

“My sister was thrilled with her flowers, a very good service too.”

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Posted 7 years ago

“They provide a great product; keep you advised and simply "do what they say they will". What more can you ask??”

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Posted 7 years ago

“Very good. Brownie points scored.”

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Posted 7 years ago

“Excellent value, beautiful flowers and such an easy website to use”

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Posted 7 years ago

“Amazing service super fast delivery quality flowers!! Will be returning ????”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews