Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,356 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

Write Your review

Tell us how Sewoong International made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two sections of the Topeak QR Cage Mount did not slide apart easily. Had to put the unit in a vice, and pry it apart with a flathead screwdriver. Glad I bought two, because this one doesn't work, despite greasing the two parts and doing minor filing to get it to slide easier. Manufacturing defect.”

Helpful Report

Posted 4 years ago

“THis item was unavailable in the US when I needed it, but I was able to get it through BicycleHero, almost surely shipped from Asia. Delivery was slow, but the BH was responsive and kept me informed---good customer service. The price was much higher than if shipped by a US dealer, but it was worth it to me. The product seems sturdy and fits my Racktime rack. The track is actually smoother to use than a Topeak rack on a different bike, which I bought to use with a MTX rear trunk bag. The original rack and bag tend to rattle on bumps, but the new track does not.”

Helpful Report

Posted 4 years ago

“Ordered a replacement rail for my Selle SMP Pro Saddle, item arrived yesterday and is great Thank you”

Helpful Report

Posted 4 years ago

“Slightly delayed reply to emails but otherwise very informative, product sold out everywhere else.”

Helpful Report

Posted 4 years ago

“I am still waiting my order, please check it. Order ID:1900001247”

Helpful Report

Posted 4 years ago

According to Canada Post website, it seems moving to your location. Corona makes all traffic by Canada Post super delay but you can track it and get it soon. I updated your tracking information from Canada Post.

Posted 4 years ago

“Came early then expected, nicely packaging. Was well protected! All in all good business.”

Helpful Report

Posted 4 years ago

“Much quicker than the estimated delivery date. Very happy with the service”

Helpful Report

Posted 4 years ago

“quick and efficient”

Helpful Report

Posted 4 years ago

“Good pack for bike”

Helpful Report

Posted 4 years ago

“Like other customers - the time of arrival was very long and I thought that I lost my dosh. But having said all that, the business did provide the product as shown finally.”

Helpful Report

Posted 4 years ago

“product was shipped very fast and well protected .The prices are always low compared tp other outlets around the world. I Would recommend to everyone to shop here. Thank you”

Helpful Report

Posted 4 years ago

“Very very slow and communication is poor. I bought items that were all showing in stock. Part order arrives a month later”

Helpful Report

Posted 4 years ago

“Very quick delivery all the way to the U.K. would recommend.”

Helpful Report

Posted 4 years ago

“I have not received an order of 1 year before yet. The price will be already paid with a credit card. Correspondence is too severe!”

Helpful Report

Posted 4 years ago

“International orders and service was amazing. Got my part and happy with my order.. Thank you..”

Helpful Report

Posted 4 years ago

“Garbage shopping experience. They take your money and give no update after the receipt. For items that ships in "2-5 weeks" after that you try to email and get no responses its week nine and still no items or status update after request on week 6. I have escalated the this with paypal.”

Helpful Report

Posted 4 years ago

“I'm very pleased with the bike basket and the speed with which it arrived. Thank you Sewoong International.”

Helpful Report

Posted 4 years ago

“Good price and service”

Helpful Report

Posted 4 years ago

“I have now received my purchase, I found your service very good any questions were met with a prompt response, so I thank you for your very good service”

Helpful Report

Posted 4 years ago

“It took a long time to arrive. But it’s here. I love it. Thank you!”

Helpful Report

Posted 4 years ago

Sewoong International is rated 3.7 based on 1,356 reviews