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Sewoong International Reviews

3.6 Rating 1,383 Reviews
66 %
of reviewers recommend Sewoong International
3.6
Based on 1,383 reviews
Shipping & Delivery
Delivery Methods
Postal Service
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About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

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Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024
SEAN REID
Sewoong International 5 star review on 13th June 2023
Anonymous
Sewoong International 5 star review on 8th November 2022
ZIMVIE- KIN FONG
Sewoong International 5 star review on 23rd February 2021
Anonymous
Sewoong International 5 star review on 27th April 2020
WILL PARKER
Sewoong International 3 star review on 15th February 2020
Anonymous
Sewoong International 5 star review on 17th December 2019
KAR LOCK
14
Anonymous
Anonymous  // 01/01/2019
I have not received an order of 1 year before yet. The price will be already paid with a credit card. Correspondence is too severe!
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Posted 5 years ago
International orders and service was amazing. Got my part and happy with my order.. Thank you..
Sewoong International 5 star review on 23rd February 2021
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Posted 5 years ago
Garbage shopping experience. They take your money and give no update after the receipt. For items that ships in "2-5 weeks" after that you try to email and get no responses its week nine and still no items or status update after request on week 6. I have escalated the this with paypal.
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Posted 5 years ago
I'm very pleased with the bike basket and the speed with which it arrived. Thank you Sewoong International.
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Posted 5 years ago
Good price and service
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Posted 5 years ago
I have now received my purchase, I found your service very good any questions were met with a prompt response, so I thank you for your very good service
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Posted 5 years ago
It took a long time to arrive. But it’s here. I love it. Thank you!
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Posted 5 years ago
Received my freehub yesterday. Almost 3 weeks after I ordered it (although Canadian Customs is very very slow). Exactly as I ordered, although I found their pricing higher than others (but they had it in stock).
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Posted 5 years ago
Genuine item arrived as advertised, fitted next day... job done.
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Posted 5 years ago
Great service, item delivered safe & sound.
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Posted 5 years ago
This company is a scam and you will receive nothing. Do not bother ordering. Be prepared to use a charge back since no refund will be issued. 100% trash!
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Posted 5 years ago
Awful. Still waiting. Ordered 25th November. Told arrive in 10 to 14 days. Feel very upset. I believe this is a scam. I have discussed with sister who is a lawyer and we are on the case Disgusting
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Posted 5 years ago
Item bought on Nov 26th with tracked courier but until today items still not shipped. I tried emailing support at least 4 - 5 times and none got replied. Very poor customer service. If you are unable to fulfil my order, please refund my money.
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Posted 5 years ago
Very happy with the order process and genuine Shimano brake hoods that were impossible to fine for my 14 year old 105s. I'd definitely use this company again.
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Posted 5 years ago
Thank you order received
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Posted 5 years ago
items processing since Oct 19, now Nov 16. no response to my last 4 emails.
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Posted 5 years ago
AVOID THIS COMPANY LIKE THE PLAGUE!!! Totally unprofessional. Order stated 25 days for delivery, but after 60 days I still did not receive my goods, so I emailed and was informed I would receive a reply within 1 day. I did not get a reply after 15 days, so requested my money back and began proceedings against them. At that point and after sending further emails and messages I was informed I would receive a refund within 10 days. Covid is not an excuse for zero communication in 75 days!!! Buy elsewhere. These people need closing down.
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Posted 5 years ago
It has been over 16 business days since I ordered and the package seems to be lost by the airline transport company as it was placed on a flight to Toronto on Nov the 5th for a 13 hour flight and there is no update since Nov the 5th we are now Nov 11
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Posted 5 years ago
Très satisfait
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Posted 5 years ago
14 days out on delivery, three requests for information on status of delivery and nothing but an automatic reply at my first email. Thought I would give them a chance, but regret it now. Sloppy service, at least communication-wise. Still expect to receive my order, which by normal standards should not take more than 4-5 days from Germany tot Netherlands. Disappointed.
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Posted 5 years ago
Sewoong International is rated 3.6 based on 1,383 reviews