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Sewoong International Reviews

3.7 Rating 1,298 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,298 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

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Sewoong International 5 star review on 23rd February 2021

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Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products were received nicely and correctly as I ordered. Unfortunately it did take much longer to get them delivered than the promised. I ordered on July 28, using Standard Post (7~14days). But received the package August 23.”

Posted 5 years ago

“Product as ordered but a long delivery time”

Posted 5 years ago

“Thank you probably better if you used Dhl instead of Fed EX There tracking is basic and my item got sent to the Sth island in New Zealand not the Nth island”

Posted 5 years ago

“Great price, but it took a month for it to arrive....”

Posted 5 years ago

“Please include EMS shipping”

Posted 5 years ago

“Great prices, but shipping is slow. If you can wait 2 weeks or so for the products its worth a try.”

Posted 6 years ago

“The bike chain I ordered is just what I wanted and I'm very much more confident about parking my new bike. It was a bit slow in coming and I had to struggle with a D-lock which made me all the more happy when the chain came.”

Posted 6 years ago

“I have received a collection card for this order from Australia Post contractor.”

Posted 6 years ago

“They did a great job, once I reminded them to send my light!”

Posted 6 years ago

“Shipping times are elusive. Website claims 7-10 days. Item was ordered December 16th and arrived January 12th. Customer service was helpful and provided tracking numbers. Package left Germany then went through Korea. Item was received undamaged. This makes me wonder how easy a return would be.”

Posted 6 years ago

“Price is very good definitely. Slow to ship the items out though, and also slow to response to inquiry about the shipping.”

Posted 6 years ago

“By delivering the goods, as requested. But the shenanigans with the color was ridiculous. Trying to sell the overstocked product as if the requested one was not available is dishonest. cheers alanj”

Posted 6 years ago

“The product was only acceptable. The tightening screw was stripped, but fortunately I still had the screw from the part I was replacing, and could use that. Otherwise, I would have had to return the product.”

Posted 6 years ago

“Received today but one bell was faulty I replaced batteries but still won’t work disappointed as I wanted them for Christmas presents Cheers Kathy North”

Posted 6 years ago

“The light works. It is fine but it does not fit my helmet. Nothing wrong with the Service or product”

Posted 6 years ago

“I got the product but it took 3weeks to arrive”

Posted 6 years ago

“I have received HALF of my order. You still owe me my front derailleur.”

Posted 6 years ago

“A le mérite d'exister mais délais vraiment trop longs et trop de temps sans nouvelles (dix jours au moins). This service for such a rare product deserves to exist but is far too long. I stood more than ten days without any information about my parcel. It would be acceptable if the tracking were more active.”

Posted 6 years ago

“I think you guys should speed up the processing time. Thank you.”

Posted 6 years ago

“Dear Sir/Madam, Unfortunately, my order hasnt arrived yet. I am worried about it because I ordered it on 11 August. My Order #100022397. Thank You for your help.”

Posted 6 years ago

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Sewoong International is rated 3.7 based on 1,298 reviews