Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,356 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt send out, ie next day, good comunication thank you”

Helpful Report

Posted 4 years ago

“I received the correct replacement part fast and no issues. I would definitely buy from them again.”

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Posted 4 years ago

“Perfect. Hard to find part delivered on time as promised.”

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Posted 4 years ago

“Perfect product and good delivery”

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Posted 4 years ago

“Product was just as pictured and very nice. Communication was good. I would consider purchasing from this business again.”

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Posted 4 years ago

“They had a hard to find part at a great price. It took two weeks to receive the part because I think it came via Korea to their U.S. warehouse, but I'm not complaining - just something to be aware of.”

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Posted 4 years ago

“I ordered 4 items and they all came exactly as requested. Customer service were very helpful. I trust this company. It took as long as i expected and had planned for so no complaints at all. Thank you !”

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Posted 4 years ago

“Parts arrived as expected but much sooner.”

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Posted 4 years ago

“I received my pump part timely and it was exactly what I needed. I could not find it anywhere else. Thanks.”

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Posted 4 years ago

“9 weeks and 3 days after I ordered my items finally arrived. Brilliant. But what a long wait! Tracking did not work; contacted support, but it was never possible to check support status. You have to admit that everything ordered arrived very neatly wrapped. But think twice before buying from BicycleHero, it took more than 9 weeks to arrive. Could be a good idea to choose the fastest shipping option they have on offer. I went for standard shipping - not a good idea.”

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Posted 4 years ago

“I’ve ordered from these guys twice and it’s been great both times. I can get equipment that is unavailable in the US. Shipping information is detailed and timely. Thanks!”

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Posted 4 years ago

“Received order in timely manner. Everything was as described. Thanks.”

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Posted 4 years ago

“Exactly what I needed and arrived very fast especially with international shipping and COVID slow downs. Great job.”

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Posted 4 years ago

“Second order from these guys. No problems at all. Great company!”

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Posted 4 years ago

“Great product and shopping experience. Thank you!”

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Posted 4 years ago

“Excellent...”

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Posted 4 years ago

“Fast shipping, good communications!”

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Posted 5 years ago

“Received item yesterday. It is exactly what I needed at lowest price I could find anywhere. Thanks.”

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Posted 5 years ago

“I received my order in a timely manner. Everything is good!!”

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Posted 5 years ago

“I needed a new Sturmey-Archer shifter to repair my ancient Raleigh 3-speed. BicycleHero had the part at a reasonable price, and got it to me in about a week, right on the day they promised.”

Helpful Report

Posted 5 years ago

Sewoong International is rated 3.7 based on 1,356 reviews