“SGS were the only company who were interested in researching which tailgate struts fitted my Mitsubishi L200. I spoke with Harry who went above & beyond & took the time to identify the correct items. They arrived via courier 2 days later. I am really happy that I found them. I thoughly recommend them for anyone requiring vehicle tailgate & bonnet struts.
Thanks again Harry. :)”
“Without doubt the worst company I have ever done business with. Absolutely terrible customer service. Expensive product broke well within warranty. They confirmed it was a warranty issue and agreed to arrange repair but they have ignored my calls and emails etc and the item has been un usable for 11 months! I have sent around 20 emails and 50 odd phone calls over that time with literally days wasted on hold but I have never received a return call or any advice on how they plan to fix the warranty issue. I have now had to involve trading standards. Avoid at all costs”
“Please don't buy from them! There is no chance to get a refund if you don't like the product you ordered. In order for that to happened, you have to just unbox it, have a look at it and don't use it! Send it back and maybe, but just maybe in that way you will get your money back. I had sent back the 6 litre oil less spray after use it once, cleaned that, got the email from them saying that there are no faults found with it, it's just my fault that i don't like it and that they can't give me a refund because it was used, even their policy states that you can return unwanted goods. Advised me to sell it on ebay and hang up the phone in my face! Terrible company!”
“Absolutely scammers , waited more than 2 months for delivery, then was pushed from pillar to post when I called from tracking information, done a charge back via credit card , they challenged this and provided a false POD , I didn’t receive this delivery some £290 … avoid at all cost unless you want to loose your money”
“I recently purchased the SGS Professional Mechanics Swivel Bar Stool, because I'm disabled and cannot stand for long periods at home. This stool is excellent for my needs. It was easy to assemble and is very comfortable to sit on. The price was better than other stools I'd seen and was delivered within 24hrs of my initial purchase.
All in all an excellent buy.”
“Don’t buy from these frauds. They are scammer. Sold faluty item and never came to collect nor did they refund.
Everyday same lies that someone will come and collect back but no one comes to pick. They think people are free to sit and wait for them.
These people are full of rubbish. Useless company and their products and useless customer services.
Beware of these frauds”
“I received my compressor and spray kit from sgs engineering very high quality gear delivery was fast the customer care response and staff was so accommodating and friendly I highly recommend anyone to go browse through there products I’ll assure you u won’t be disappointed”
“Recently bought a Nissan Elgrand, the tailgate was too low and banging my head was getting repetetive. Looked at the Elgrand owners club and was referred to SGS for replacement struts. Ordered on aBank Holiday Monday, received on the Wednesday and self fitted on the Thursday.
Brilliant service and great struts - I no longer bang my head :)
Fully recommended - I wish that I had heard of them to use on previous vehicles.”
“Ordered a professional strimmer.
It turned up next day which was great.
On first use the strimmer harness broke.
I emailed them for a replacement. They said it will turn up next day. Took a week to arrive, had to borrow a harness to continue my strimming.
On second use using strimmer line the strimmer head disintegrated.
After the same use the strimmer would not come apart.
So the harness broke, the strimmer head broke and the strimmer broke all within the space of 5 days.
I asked to return it for a refund under their 3 year warranty.
I was asked to box it up, take photos of it being boxed, send an email and I asked when the courier would be collecting.
It all went dead.
Emails being ignored and impossible to get to customer service is impossible.
So I contacted my credit card for them to contact SGS under section 75 or chargeback.
I'm awaiting the outcome.
Avoid these guys at all cost.
Shoddy products and zero customer service.”
“Saw the item I needed on the web site easy to order was despatched very quickly it arrived well packaged just what I wanted does the job I am well satisfied with my purchase and would definitely use you again”
“In my experience really poor product and poor customer service - bought a stainless steel toolbox - both wheels came off - handle cracked - then whole handle arrangement came apart.
It’s supposed to be under guarantee but SGS won’t do anything about it except to say - I can buy the spare parts and they never have any problems with this item ( yeah right!! Why have spare parts then!!!) don’t buy / avoid - poor poor poor.”
“First time using the company and had ordered a Dewalt Multitool. There was as initial delay with dispatch but this was quickly resolved by their excellent customer service team. Product is really good quality and would have no hesitation in using SGS in the future.”
“I bought a 3 month old petrol strimmer used 4 times, pull cord detached from strimmer. Customer service said, they will order a part from the supplier, but it is out of stock!
End of subject. According to YouTube it looks really hard to fit. Buy cheap you get cheap. Don't bother!”
