Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 831 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Shackleton 5 star review on 14th March 2025

Tony Margiotta

Shackleton 5 star review on 27th February 2025

Morgen Oseberg

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roll neck jumper sent quickly and great quality. Unfortunately the fit was not right in medium and so returned. A shame as it has a a lot of understated style to this rugged roll neck.”

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Posted 3 years ago

“Have been buying their products since I first came across their pop up shop in London a couple of years ago. Everything top quality. Think I have most things from their range!! Brilliant”

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Posted 3 years ago

“Very kind and efficient interactions, doubled by a sincere kindness”

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Posted 3 years ago

“Once my order was confirmed it was a faultless experience being kept up to speed with delivery which was super efficient. I am now wearing and refusing to take off my base layer - I guess I expected the product to be high quality and I have not been disappointed.”

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Posted 3 years ago

“A very professional speedy service. Great advice from the team re sizes garments etc. The Antarctic Parka is everything I was given to expect. Good fit, excellent quality, styling and ideal for extreme conditions. I struggled with the price at first but now appreciate the value, and I’ve done a little for Antarctic preservation! Great product, great service thank you!”

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Posted 3 years ago

“As expected the service and garment were of the highest standards. Luckily I got the last Graphene jumper and had a refund after I requested one with a discount code and it was granted. Couldn’t recommend the company highly enough. 🕊”

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Posted 3 years ago

“Fantastic jumpers, a present for my husband that he loves, he now has 3!”

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Posted 3 years ago

“Great customer experience. Only ever had one issue with them re my order. They sorted it out brilliantly. Great products as well.”

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Posted 3 years ago

“I’ve had a Shackleton rollneck over 5 years, it’s as perfect as the day it was bought fit me. Since then I have been given another lambswool zipped pullover and that is absolutely brilliant! Recently bought two more 100% Geelong lambswool sweaters and am very pleased with the quality.”

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Posted 3 years ago

“Quality is as usual excellent . Thank you”

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Posted 3 years ago

“Shackleton. Ace. The end.”

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Posted 3 years ago

“Really liked product didn’t have my size. Looking forward to buying my next coat from them next season”

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Posted 4 years ago

“I've bought two woolies and I've been impressed both with quality of the garments and the service.”

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Posted 4 years ago

“Love it. High quality.”

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Posted 4 years ago

“A young company with high pretentions. So far so good with my first purchase.”

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Posted 4 years ago

“Superb quality scarf, generous in its style and making.”

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Posted 4 years ago

“I have a couple of roll neck pullovers from other companies but neither are as comfortable and well made as the Shackleton. Expensive but extremely smart / casual. Would thoroughly recommend”

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Posted 4 years ago

“Great clothing - extremely comfortable and thoughtfully designed. Have ordered twice, and will do again.”

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Posted 4 years ago

“My second Shackleton jacket after being very happy with the first one. High quality, great looking product - very happy with it.”

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Posted 4 years ago

“Nice product. Well packaged on delivery.”

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Posted 4 years ago

Shackleton is rated 4.8 based on 831 reviews