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shapermint.com Reviews

4.2 Rating 2,585 Reviews
81 %
of reviewers recommend shapermint.com
4.2
Based on 2,585 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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shapermint.com 1 star review on 29th July 2025
Jeanne
shapermint.com 3 star review on 24th June 2025
Fiona Woodgate
shapermint.com 3 star review on 24th June 2025
Fiona Woodgate
shapermint.com 5 star review on 24th June 2025
Llcubed
shapermint.com 1 star review on 30th May 2025
Anonymous
shapermint.com 4 star review on 12th April 2025
Anonymous
shapermint.com 4 star review on 12th April 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
I ordered 3 bras and only received 2 and they still charged me for the 3rd. In that order I said no to their membership which they charged me for. It took me an hour and a half trying to cancel the membership. They do not offer a phone number so I had to first go through a bot before they would connect me to a customer service person.
Helpful Report
Posted 1 year ago
I got an unauthorized charge on my bank statement this morning from this company. Had to cancel the credit card.
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Posted 1 year ago
Trying to get a refund is the worst experience. You cannot talk to a real person. They are set up to make giving refunds impossible. DO NOT BUY FROM THEM. EASY RETURNS IS A LIE. HORRIBLE COMPANY.
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Posted 1 year ago
I made the mistake of ordering with Shapermint. They sent me the bra, it looks nice but does not fit. I tried to return it, and they said I would get a store credit, but of course, I did not. I can't get a hold of anyone despite trying several times. I'm just out $40 at this point. It's not worth the aggravation.
Helpful Report
Posted 1 year ago
Placed an order, not received parcel, have tried and tried to make contact but get nothing back but the tracking info, which shows a bunch of parcels somewhere that is definitely not my home, cannot get farther than that Absolute crooks - avoid
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Posted 1 year ago
My experience with Shapermint has been horrendous. They have absolutely the worst customer service known to mankind, in fact they have no customer service. Everything is automated with chat boxes and you can never resolve anything. I have been waiting for my refund on my return for close to 2 months and have never been able to get a response from them whatsoever.
Helpful Report
Posted 1 year ago
WORST CUSTOMER SERVICE EVER! Had a terrible time getting a refund as customer service is run by FemBots! Can’t talk to anyone. I finally called my credit card company and got reimbursed for the FULL amount….don’t buy from them!
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Posted 1 year ago
Do not purchase from this company. They do have a horrendous customer service, they don’t answer the phone. They ask you to leave a message and no matter how many messages you leave on their voicemail or text or emails.lthey won’t respond. My order was delivered to the wrong address, they withdrew the money from my bank account and I have not been able to speak or get an answer from anybody at this company. Their headquarters are in South America. It is not an American company.
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Posted 1 year ago
AWFUL customer service. Never received my product and they refuse to refund me!
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Posted 1 year ago
Poor customer service. Poor quality. Get different answers every email they send on how to resolve my problem. Will take this purchase as a loss.
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Posted 1 year ago
I thought I was dealing with Trukind only to find out that I was also dealing with Shaperment. It took over 3 months to receive my order, and when I did it went to the wrong address. After another 3 months my post office finally found it. Shaperment is the worst company I've ever dealt with.
Helpful Report
Posted 1 year ago
Ordered products the beginning of November. It’s mid December and nothing las arrived. I emailed with order # and tracking #. No answer from anyone. I feel like it is not a reputable company, although they may have good products. ☹️😡
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Posted 1 year ago
Product was $34. They then go and charge $79. They convert to USD AFTER you purchase. They do not state this anywhere. Total scam.
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Posted 2 years ago
This company and their customer support is fraud. I order few items on 9th oct/2022 and they forwarded a tracking no. On tracking that it just show that the shipper has created electronic shipping label and then nothing. I emailed them and they admitted that there was something wrong with my order and they corrected it and I should wait for 72 hours. If no movement they will reship. Now I keep emailing them after 72*3 and they never fail reply.
shapermint.com 1 star review on 22nd October 2022 shapermint.com 1 star review on 22nd October 2022
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Posted 3 years ago
I actually like the products I have purchased. However when they charged me for a purchase that they never shipped, there was no trace of customer service. After multiple attempts they never responded to me. But, surprise, I never received another sale email from them. I will never purchase from them again.
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Posted 3 years ago
Bras ordered LAST SEPTEMBER. Still haven’t arrived despite my repeated attempts to contact the company. Can only get email response. They’ve told me the bras have been resent twice. The tracking numbers on the links make zero sense. This is my 3rd purchase of Shapermint bras. The first two orders went smoothly. But not this time. I’m sensing this is a scam to get your trust …then take your money down the track. Beware. Do not buy from them!
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Posted 3 years ago
Every single item i have ordered from this company doesn't fit, no matter what it is! 😖
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Posted 5 years ago
shapermint.com is rated 4.2 based on 2,585 reviews