“The wool was delivered within days of ordering, beautifully packaged and at an excellent price. I was kept fully informed as to progress both by Shirley Wools and Royal Mail. I am delighted, thank you.”
“My first time ordering from Shirley Wools and I would definitely recommend. Cheaper wool than anywhere else, very quick delivery and great communication. I will be ordering again.”
“I am very impressed with Shirley wools the selection is very impressive.The prices are very good and the delivery is very quick.I received a email when my goods were dispatched.I would definitely recommend using this company.”
“Very happy with the service I get from Shirley Wools. The choice is excellent, the delivery is very prompt and the prices are reasonable. Will always go back to them.”
“An excellent service is provided by Shirley Wools online. Fast & efficient delivery and good quality customer service. I will definitely recommend this company.”
“Easy ordering process, informative communication, goods securely packaged and prompt delivery.
Great range of products and I will definitely use this company again.”
“Excellent service once again. I have used this company a few times now and I am always very pleased with the service. Orders are despatched promptly and arrive in a couple of days. Highly recommended.”
“I just discovered Shirley Wools recently and am already making my second order. They have a massive variety of yarns, good communications, delivery was timely and the price is the best I've found. Highly recommended.”
“I am so sorry don't know why I didn't give5 stars on my last review as I meant to .must get back to my fairile top. I recommend shirley Wools have had to speak to Claire on the phone and she was very pleasant.”
“There are mixed reviews about this company, and I wouldn't have ordered if I'd read them first. I received an email confirming my order (over £70) and saying I would receive another when the wool was dispatched. My account showed the debit the following day. After a week I sent a polite email, saying that I understood that the pandemic might well be causing problems but asking for an update. Three phone-calls went unanswered. A week later, I managed to speak to Claire, who immediately said the wool was out of stock in the colours I'd ordered, and offered to refund my payment. The two stars is just to reflect the fact that the refund appeared in my account the following day, but the lack of communication, a website incapable of indicating 'out of stock' and the willingness to immediately accept payment even though the lack of stock must surely have been known is very poor business practice.”
