Mango Reviews

Name: Mango
Rating: 2.49

2.5 Rating 164 Reviews

37 %

of reviewers recommend Mango

Company Reviews

Questions

Metrics

2.5

Based on 164 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Write Your review

Tell us how Mango made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mango 5 star review on 3rd December 2023

SURELA VIJAY

Anonymous

Mango 1 star review on 26th September 2022

Maria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good base product choices, easy to use website, great communication, final product looks fantastic. The products are always great quality and reasonable priced.”

Helpful Report

Posted 1 year ago

“Great experience. Easy checkout and delivery was super quick. Definitely will be coming back for future purchases.”

Helpful Report

Posted 1 year ago

“Excellent customer service and product exceeded expectations. Perfect experience. I am very glad with my purchase from this store and will definitely buy from them again.”

Helpful Report

Posted 1 year ago

“All in all, I had an incredible experience with this store. Would definitely order from them again! Extremely responsive. Accurate descriptions. Easy to work with.”

Helpful Report

Posted 1 year ago

“100% recommended, great customer service, Super fast shipping! Item was exactly as described. Would definitely buy again! Thank you!”

Helpful Report

Posted 1 year ago

“Great job. Thank you for the quality, variety, and excellence in fashion. Fast shipping. Affordable prices. Thank you for all”

Helpful Report

Posted 1 year ago

“My experience was straight to the point excellent fast delivery. The product was packaged extremely secure and safe. I will definitely shop again and again.”

Helpful Report

Posted 1 year ago

“THE WORST EXPERIENCE EVER!!! 1. Take care of your sizes: my clothes size is XS - I have received a huge t-shirt and a huge long sleeve shirt. Horrible! 2. My shoes size is 37 - I’ve received 2 pairs of shoes and both of them are too small. 3. A customer service is disgusting! They sent only a message with a number. And what?! How long should I wait?! I need to send all your items back and no one responses. The worst experience! I didn’t expect anything like that from Mango (((((”

Helpful Report

Posted 1 year ago

“Everything came fast and was in great condition. Great service and communication from team. That's about as good as it gets.”

Helpful Report

Posted 1 year ago

“Terrible customer service! I placed an order online nearly 2 months ago and it hasn’t been dispatched yet! Despite numerous communications, nobody is able to tell me when it will be dispatched. When I post about this on their Facebook page, my comments are removed. No transparency of their poor service is allowed to be shared with future customers. Absolutely terrible!”

Helpful Report

Posted 1 year ago

“Thank you for your store for the excellent service and quick answers to all my questions. Very good attitude to customers, managers are polite and attentive.”

Helpful Report

Posted 1 year ago

“Thank you for your store for the excellent service and quick answers to all my questions. Very good attitude to customers, managers are polite and attentive.”

Helpful Report

Posted 1 year ago

“I've placed several items but keep cancling as they're not in stock so why say they are also lost packages.”

Helpful Report

Posted 1 year ago

“Risky ordering with mango, be willing to part with your money I return for poor quality goods and absolutely no customer service”

Helpful Report

Posted 1 year ago

“Customer service is so poor, nobody reads the complaint. I have found the clothes good but the faulty jewellery was cheap. No interest given by Customer Serviice personal.”

Helpful Report

Posted 1 year ago

“I don't understand why there is always a man In the ladys bathroom. Can you please fix this! It has happened 4 times. First time, guy in lady's stalll guess not knowing if he's a guy or a lady, but full force man's voice, body and physique. 2nd time guy 6'4 washing his hands next to in a red dress that was to small he didn't know what he was. But he had the nerve to complain about the ladies bathroom line. , Third time a guy in handicap talks to his buddy on his phone in the lady's bathroom . My final straw, a full blown illegal Mexican immigrant In the ladies bathroom. He claimed he didn't speak English. What the hell!! 4 times To many!!!!”

Helpful Report

Posted 1 year ago

“REF. 27081115-YUELING-LM Textured knit dress. Low quality material, after one wearing lint balls everywhere”

Helpful Report

Posted 2 years ago

“I sent a jacket back to them on accident. It was supposed to go to another store. I sent multiple emails asking if they could send it back to me in my dime. I understand if they couldn’t find it but they never responded to my emails. Terrible customer service and will never shop there again based on this experience.”

Helpful Report

Posted 2 years ago

“The horrible shopping experience, lost my package, mango customer service and Ontrac are keeping shift responsibilities, and no one is really doing anything the solve the issue.”

Helpful Report

Posted 2 years ago

“First time ordering from Mango.com. What a horrible experience. I don't even think there are real humans behind customer service. The contact number offered for Mango.com Kuwait customers is an international number! Robert Bentley, the only customer service agent who responds to my emails might not even be a real person. He sure doesn't act like one. Because he couldn't do the simplest of tasks which is to read a customer request and execute it. Shameful. Placed an order only because it said the order would arrive within two days. But when I received the confirmation email, it stated that delivery might take 15 days because of Covid-19. So I canceled the order right away via email because I wasn't able to find an option to cancel my order on the website. I did send a request to cancel message via the website though. My request wasn't acknowledged. Possibly because no one reads these emails or messages. Now I have to wait for my order to arrive to then cancel it and be further inconvenienced by waiting up to 14 days, maybe, for my refund. Never again.”

Helpful Report

Posted 2 years ago

Mango is rated 2.5 based on 164 reviews