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Signs On The Cheap Reviews

4.5 Rating 120,286 Reviews
87 %
of reviewers recommend Signs On The Cheap
4.5
Based on 120,286 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Signs On The Cheap Reviews
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Phone:

1-866-661-9239

Email:

service@signsonthecheap.com

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Prices vary from one department to another within my company for the same sign.
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Posted 3 years ago
I had questions and called your "customer service" number. 45 mins later I got hung up on.
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Posted 3 years ago
a
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Posted 3 years ago
"Chatted" with "agent" who was worthless- he could not answer a simple question regarding "bleeds" and I still do not have an answer.
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Posted 3 years ago
shipping cost is outrageous. it costs more to ship a sheet of aluminum than the actual sign. ive shipped whole chainsaws across the country for less.
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Posted 3 years ago
Not good customer service. My first order the signs were not usable with the stakes ordered and no one told me or helped me afterwards. My second order was doubled and that is not what I ordered. One screen from which I ordered had the correct order, while another screen showed the order as doubled. I need immediate customer assistance and I am not receiving it!!! I am very dissatisfied with this company.
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Posted 3 years ago
shipping is outrageous!
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Posted 3 years ago
Price charged was increased from what was shown at checkout.
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Posted 3 years ago
Like others spent over 1000 no discount , was called told someone would call back never happened. Signs are faded red (not bright color on white background sign don't pop like color on website. Real rip off
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Posted 3 years ago
I purchased 800 signs (Various sizes) and stakes from SignsOnTheCheap.com on 1/12/2022. The total order came to $4,055.13. The products arrived 1-2 weeks later. Then, on 2/1/2022, I received a call from their Business Partner team. I was told that any orders over $1000 meet the criteria for discounts and asked if I'd like to become a business partner. I asked why i was not contacted right after the order was sent, but before the order shipped, to establish this relationship and discount. I was told that their system is 2-3 weeks behind so their department just received this information. I then asked if they would credit my account back what I would have received, and was told they could not do that. I told the representative that I would have rather not even had this call, because now I know what I missed out on. The next day, another team member (Jason) called me to follow-up on my dissatisfaction. He repeated the same things the lady did the day prior. When I told him I regretted receiving these past two calls, he told me that it is "common sense" that if you are placing a large order, that I should have called the number on the website first. When I explained to him that it is not common-sense like he thinks and that common sense would be a note on their website that should have said "For any orders over $1000 please call us directly for discounts", he doubled-down and told me that other people and business owners calla nd that I should have known to call. As a reminder, I didn't ask for any of these phone calls. About 30 minutes later I spoke to Gus(?) from their Customer Support team, who told me the Business Partner department is short-handed so they are behind, and that the website is 15+ years old so the "code makes it difficult to make any changes to the website." I asked to speak to the supervisor of the Business Partner department and was transferred, but it went t a voicemail. If this company has discounts for large orders, it should clearly state that and not "assume" customers, which are other businesses usually, know they should call to receive the discount.
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Posted 3 years ago
No order confirmation received
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Posted 3 years ago
too freaking expensive for yard signs
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Posted 3 years ago
I was very disappointed that I was not able to apply the full 50% discount to my reorder as promised by the representative. Apparently I was unable to use it because I used PayPal instead of a debit card.
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Posted 3 years ago
Very dissapointed Was sent wrong grade stakes with my order And they want me to send more money for ones they we’re supposed to send me. Very disappointed
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Posted 3 years ago
shipping cost it absolutely ridiculous
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Posted 3 years ago
not good at all
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Posted 3 years ago
got hung up on. use these uhmm special folk on your own risk.
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Posted 3 years ago
I just went out and picked up the last one on the ground. It had ripped the black plastic through the aluminum pole! It ripped it like paper, We also had to use plyers to install the flags on the pole. Someone sewed them so close to the pole size! Just so sorry they didn't work for us. The flags were ok.
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Posted 3 years ago
please update your sign design tools!!!
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Posted 3 years ago
please update your sign design tools, it feels ancient!!
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Posted 3 years ago
Signs On The Cheap is rated 4.5 based on 120,286 reviews