Sixt rent a car Reviews

Name: Sixt rent a car
Rating: 1.20

1.2 Rating 174 Reviews

5 %

of reviewers recommend Sixt rent a car

Company Reviews

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Metrics

1.2

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Sixt rent a car 1 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One star is one star too many. Do not use they are rip off merchants. They might seem cheap but will accuse you of damage after you return the vehicle. If you do use photograph every bit of vehicle at every angle.”

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Posted 6 years ago

“I booked a car from 12pm and arrived at 1pm. I was charged an extra £32 because you didn't have the car I had already booked and paid for since the car was given to someone else. It doesn't matter if this is in the T&C's, it is robbery. I paid for the car, you cannot give it to someone else if I arrive more than 30mins after the first arranged pick up time then charge me extra for a different car because you don't have the one I paid for anymore. I will not be recommending Sixt to anyone in future.”

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Posted 6 years ago

“Rented: MXP Milan Oct 2018. Unlike all other rental car companies Sixt does not close your account when you return the car. This allows them to make damage charges weeks or months after the return. I am now in a dispute with them over two 5-10mm scratches on the alloy wheels. This was so small along with other wear on the 12,000Km car I did not flag the issue when collecting. This is just an excuse to make an unwarranted charge. In my opinion what they are doing is fraudulent.”

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Posted 6 years ago

“Great service good car happy and friendly staff”

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Posted 7 years ago

“Competitive price, easy booking online. Car as expected and no hassles with things like whether there were additional minor scratches or not on return (there weren't!)”

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Posted 7 years ago

“Very easy to book, and good price”

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Posted 7 years ago

“Rented a car for a week in Geneva (Swiss side) - caught out with additional insurance, but otherwise good experience. Very good car for the price paid. One piece of advice - read up on how to drive automatics and be ready to drive a vehicle out of a busy and tight car park.”

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Posted 7 years ago

“After confirming and amending my reservation several times, Sixt informed me that my booking could not be upheld, only 22h before I was supposed to pick up my van. Because I had prepaid online, they now refuse to reimburse me. I will never use their services ever again.”

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Posted 7 years ago

“Very helpful counter staff, very friendly and the quality of the vehicle I've been provided with on both occasions has been excellent.”

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Posted 7 years ago

“Car hire in Portugal. Avoided all toll roads, returned the car undamaged and full of fuel, yet they still charged me for using toll roads AFTER the hire. Nothing short of theft/fraud. No reply to any emails, anyone who answers calls "cannot help". Even complained to my credit card - who blamed my use of chip and pin at the COLLECTION of the vehicle as the reason why they cannot refund the illegal billing at the return of the vehicle. Avoid this criminal company!”

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Posted 8 years ago

“I had an accident in a Sixt car in Poland. Even though I had an accident, they were very understanding and very helpful. We was on our way to give our car back and had this accident. They called out someone to collect us, they were very polite and tried to make our experience a lot easier especially that we had to wait hours for the police and traffic police. We also had a plane to catch, so they made it very quick for us so we could catch it with just seconds to spare. I would rent from Sixt again even though I had a car accident.”

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Posted 8 years ago

“Booked a car from Luton airport UK, 21:00 pickup. The office closed at 21:00 and there was no facility for after hours collections. It is possible to book a 23:00 pick up from the same location, despite the office closing at 21:00 and there being no after hours facilities...... Unbelievable.”

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Posted 8 years ago

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Posted 8 years ago

“A malfunctioned car was delivered - avoids taking responsibility, poor renting service and costumer service. Not recommended at all.”

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Posted 8 years ago

Sixt rent a car is rated 1.2 based on 174 reviews