Sixt rent a car Reviews

Name: Sixt rent a car
Rating: 1.19

1.2 Rating 179 Reviews

4 %

of reviewers recommend Sixt rent a car

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1.2

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Sixt rent a car 1 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid! Avoid! especially if you prepay online. Our flight was delayed due to weather, plus construction at Schipol airport were we landed, another hour delay. Pick up was for twelve o'clock. Was in long line at ten minutes to 12. Got to counter 12:10. They gave the car away!. Easter weekend! Cost us 800euro for an upgraded car plus the online payment of 800 dollars. We had no choice and they knew that ( Easter weekend l.They didn't care take it or leave it was their attitude. Tried to fight it when we got home with the company we booked the car with kept saying they understood it was wrong will take care of it but they never did. We just gave up.”

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Posted 5 years ago

“After renting a car at Ljubljana airport in august 2019, during check out, a scratch as been detected under the front bumper. Not indicated during the check-in and unobservable for me at this moment even with some pictures. I declined to be responsible of this problem, and I'm sure that is a trick to increase the total price of the rent. I expressed my displeasure but with the pressure from the SIXT manager and the stress of missing my plane I unfortunately have been forced to sign the report. I believe I'm a victim of a SIXT pudding scam... Even more I'm sure the repair won't take place and this ruse will be repeated with other customers. I'm young and I'll never use Sixt again in my life. So now they are asking me 270€ and I don't know what to do. I really find these business practices dishonest...”

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Posted 5 years ago

“What a bunch of scumbag crooks!!!! I rented a van for an evening which was only driven for a few miles and had light cargo and have been charged for a massive dent that was already there - they pointed this out to me on taking the vehicle so I assumed it was recorded. this is perhaps the most disingenuous company I've ever had the displeasure of dealing with. Please avoid these arseholes and use a reputable hire company (I only wish I had checked the endless reviews of people who have also been scammed by this company!).”

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Posted 6 years ago

“I rented a car for 2-weeks from SIXT at Malaga Airport. When I returned the vehicle their representative inspected the car with a torch and said that there was damage to a door handle. I disputed this, as at worst it was a minor scuff which could be made good by car polish. I thought no more about it, then a week later I got an estimate for approx 460 Euros for the repair! DO NOT RENT FROM SIXT, they’re robbers!”

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Posted 6 years ago

“Never use this company - dishonest and deceptive rip off repairs and no way to appeal. Terrible experience with Sixt in Slovenia. After the number plate was stolen (criminals slid the plate out of casing that wasn't screwed in) I am charged 6 times what I know the real price is to replace the number plate. They took 5 weeks to demand payment, only after they closed their feedback survey and are refusing any discussion. From when I picked up the car they were trying to trick me into paying extra. They are deceptive and fraudulent in their business and I have no way to appeal.”

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Posted 6 years ago

“One star is one star too many. Do not use they are rip off merchants. They might seem cheap but will accuse you of damage after you return the vehicle. If you do use photograph every bit of vehicle at every angle.”

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Posted 6 years ago

“I booked a car from 12pm and arrived at 1pm. I was charged an extra £32 because you didn't have the car I had already booked and paid for since the car was given to someone else. It doesn't matter if this is in the T&C's, it is robbery. I paid for the car, you cannot give it to someone else if I arrive more than 30mins after the first arranged pick up time then charge me extra for a different car because you don't have the one I paid for anymore. I will not be recommending Sixt to anyone in future.”

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Posted 6 years ago

“Rented: MXP Milan Oct 2018. Unlike all other rental car companies Sixt does not close your account when you return the car. This allows them to make damage charges weeks or months after the return. I am now in a dispute with them over two 5-10mm scratches on the alloy wheels. This was so small along with other wear on the 12,000Km car I did not flag the issue when collecting. This is just an excuse to make an unwarranted charge. In my opinion what they are doing is fraudulent.”

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Posted 7 years ago

“Great service good car happy and friendly staff”

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Posted 7 years ago

“Competitive price, easy booking online. Car as expected and no hassles with things like whether there were additional minor scratches or not on return (there weren't!)”

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Posted 7 years ago

“Very easy to book, and good price”

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Posted 7 years ago

“Rented a car for a week in Geneva (Swiss side) - caught out with additional insurance, but otherwise good experience. Very good car for the price paid. One piece of advice - read up on how to drive automatics and be ready to drive a vehicle out of a busy and tight car park.”

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Posted 7 years ago

“After confirming and amending my reservation several times, Sixt informed me that my booking could not be upheld, only 22h before I was supposed to pick up my van. Because I had prepaid online, they now refuse to reimburse me. I will never use their services ever again.”

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Posted 8 years ago

“Very helpful counter staff, very friendly and the quality of the vehicle I've been provided with on both occasions has been excellent.”

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Posted 8 years ago

“Car hire in Portugal. Avoided all toll roads, returned the car undamaged and full of fuel, yet they still charged me for using toll roads AFTER the hire. Nothing short of theft/fraud. No reply to any emails, anyone who answers calls "cannot help". Even complained to my credit card - who blamed my use of chip and pin at the COLLECTION of the vehicle as the reason why they cannot refund the illegal billing at the return of the vehicle. Avoid this criminal company!”

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Posted 8 years ago

“I had an accident in a Sixt car in Poland. Even though I had an accident, they were very understanding and very helpful. We was on our way to give our car back and had this accident. They called out someone to collect us, they were very polite and tried to make our experience a lot easier especially that we had to wait hours for the police and traffic police. We also had a plane to catch, so they made it very quick for us so we could catch it with just seconds to spare. I would rent from Sixt again even though I had a car accident.”

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Posted 8 years ago

“Booked a car from Luton airport UK, 21:00 pickup. The office closed at 21:00 and there was no facility for after hours collections. It is possible to book a 23:00 pick up from the same location, despite the office closing at 21:00 and there being no after hours facilities...... Unbelievable.”

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Posted 8 years ago

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Posted 8 years ago

“A malfunctioned car was delivered - avoids taking responsibility, poor renting service and costumer service. Not recommended at all.”

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Posted 8 years ago

Sixt rent a car is rated 1.2 based on 179 reviews