“Do yourself a favor and please do not buy at snatcher. I bought a meat and bread slicer end June 2023. Immediately when I received the item, I saw it was fake and logged a return. They picked it up and confirmed that they received it back. They said they will deduct a 15% (R350!) handling fee and refund me. But now 5 weeks later I have still not been refunded. The email does not respond and there is no telephone number to reach anyone. Please stay away!
This is a fraudulent and corrupt business.”
“They need a minus 5 star, BEWARE they are SCAMMERS, I ordered an Adjustable Chamferring Planer on 17/07/2023 and only received my order today 03/08/2023, and it was not the planer that I ordered but just a blade, I tried to return it and get a refund, but after reading the reviews and people not getting refunded I decided to accept my current loss as a lesson learned”
“I don't give them any star , I'm advising people not to buy from them,I zero(0) rate them .l placed & paid an order on 21/07/2023 till today I don't know what's going on.lve emailed & sent screenshots & the responses are machine automatic ones.These are scammers & you can't phone them. They need to be exposed & reported the public needs to be warned about them”
“I have place my order on the 17th of July. There is no communication except one email confirming payment. I have sent emails enquiring about delivery but response was that they will respond in 48 hours. I am so worried.”
“I have place my order on the 17th of July. There is no communication except one email confirming payment. I have sent emails enquiring about delivery but response was that they will respond in 48 hours. I am so worried.”
“Had R270K scammed from me , fortunately not a great loss but a lesson learnt. Would definitely advise to avoid at all costs .
Emailed them a piece of my mind - that gave me some satisfaction ! Hope they read it!”
“Order paid for July 05 on July 19 still no delivery or tracking despatch details, i contacted snatcher by mail and received a reply stating that past of the order was not yet avaialble no other explanation!!!!
BUYERS EWARE”
“I ordered 2 mirror trays on the 22nd of June and I was told they are out of stock and I requested a refund, up to this day I have not recieved my money and also on the 23rd of June I ordered a coffee table and I was told the colour I ordered was out of stock and I requested a refund again but still I have not recieved a cent, I really don't think I will ever order from snatcher ever again.”
“My order was initiated on 06/07/2023. There are no customer friendly means of contacting the company and I could not trace the whereabouts of my order because Snatcher has none. You just hope Snatcher is not a Scam and you wait and pray to God that your order is delivered. After 6 days from initiating the order I still don't know what is happening with my order.”
“I have been struggling to get refunded for products 1) not received or 2) not in stock or 3) not at all resembling the products that were advertised or 4) not working.
I will not use Snatcher again, but I will however keep on asking for my money back until I receive it!”
“#snatcher sold me a reject phone,I emailed them the next day of receiving the phone informing them to collect the phone and refund my money,they are pulling all the stunts to evade refunding me.i have been emailing them since then,now they are telling me about their policies to create impression that I have done something wrong.Their scrap phone is still on the box but don't collect it.they are Scammers and crooks...
STAY AWAY DROM THEM.”
“DO NOT order from Snatcher!!! Two weeks of waiting on my order only to hear it is "out of stock they will provide store credit". I told them I wanted a refund upon which they requested my banking details and I have been given the run around ever since!!! No telephone number to contact them on "due to the nature of their business" and emails are just auto replies saying they will respond in 7 to 10 working days!!! These guys are scammers and thieves!”
“I tried ordering few items, however when I check out the shipping fee is R500 which is incorrect, as the shipping fee charged previously was R79.00. Sent them few emails with no explanation.”
“First time I ordered from then and definitely the last. Ordered and paid 2/7/2023 but order still not updated. Emailed so many times but no joy .
Guess just another big money Snatcher”
“I paid via eft but their site took money and never took me to the order confirmation page.
They sent me a email saying they received my cash and I should put the item I bought in the basket and opt for BANK DEPOSIT,So they could link my order with money i paid.
Now they don't even answer emails.
The service is just the poorest I've experienced EVER and ITS no exaggeration.
We work for our money SNATCHER...Daylight robbers”
