“fantastic experience the optician, Klaydia, was brilliant explaining everything and helping me understand the photographs and the machines, explaining what they look at and why it was important. Then Alison the sales assistant helped me pick two frames, she was my age and very thoughtful, She really helped me sellect frames.”
“I was very pleased with the service I received today at the north end branch, I was assisted to choose my glasses by a lovely, patient and efficient lady Meire Cornwell. Thank you it was very much appreciated.”
“After neglecting my eyesight for many years I bit the bullet and with a present of vouchers from my son I took the eye tests and went to spec savers at carpet trades way kidderminster. The staff made me feel so relaxed as I was so nervous (as there's a lot of eye issues in my family.) The staff were brilliant all friendly especially a blonde lady with such a stunning bubbly personality.
Anyway to cut a long story short. I can now see brilliantly, every leaf, face and even number plates. The choice of glasses there was amazing as I struggle to find something that suits me.
From start to finish an A1 5 star service. Thank you.”
“We’ve been served by a very friendly man called Luke Summers. He was very nice and welcoming and explained everything we need to know about my daughter short sighted. We had a great experience.”
“I went into our local branch, Woodbridge, yesterday with my rimless glasses that had, after 2 years, broken. I was told initially that this couldn't be done . The manager ADAM, then stepped in and said it could be done, and after a little wait, he came back and had replaced the bridge for me which will certainly get me through until March when I am due a test.
I wanted this acknowledged because he went over and above for me to get this repaired and I was extremely grateful to him. He's a keeper for sure.
Thank you Mrs Lin Walker. Longstanding customer. Thanks Adam x”
“I purchased glasses a few months ago and Marci assisted me through the whole process. I was very pleased with the service and products. Will definitely be back again after my cataract surgery for a few new pairs of glasses.”
“I booked an appointment online for an eye test. My appointment was on Tuesday the 15th, the staff at Bethal mall were amazing. We had issues with my medical aid, they searched, made calls until I got assisted. Sonto Xaba the optometrist is awesome together with the 2 ladies at the front desk. My glasses came back Yesterday and I'm super happy
I now see very clear, red is so beautiful I don't even know the last time I saw it that way 🤣🤣❤️❤️❤️”
“I went to Bethnal green specsavers on the 11. 10. 24 & I was seen by Samit, I have suffered with bliphrightas for many year. Samit took the time to explain how to manage my problem & this has helped me so much, I haven got that regular gritty feeling. I just thought I needed to say thank you so much my eyes have never felt better. Thank you Samit x”
“I attended Specksavers Cheetham Hill Fort shopping centre this afternoon.I was so impressed by the professionalism and helpfulness of all staff. I must add that both Matt and Muhammad were so attentive and gave good advice and made my visit a pleasant one. I left with the knowledge that my custom was appreciated and I will certainly recommend this team at the Fort branch Cheetham Hill”
“I recently had a fantastic experience at Specsavers, New Plymouth Devon Street store. After months of searching for the ideal glasses to address my specific eye issues, their team was incredibly patient and supportive. They took the time to explore every option from Progressive and even contact lenses and ultimately helped me find the ideal pair of Bifocal as a solution. Their kindness and dedication made all the difference. I can't recommend them enough!”
“What a fantastic store we have here in Poole we are so lucky. My hearing aid stopped working. I went to specsavers in Poole greeted at the door by friendly and helpful staff, who took my hearing aid and gave it to Lisbeth an amazing audiologist who fixed my hearing aid, I would like to take this opportunity of thanking Lisbeth for successfully fixing my hearing aid whilst working around her busy schedule and enabling me to go on holiday today with the joy of being able to hear people, well done specsavers.”
“as someone who struggles with anxiety (health) the woman i had calmed me down and even shared some of her anxiety’s helping me understand that it’s not just me. i honestly appreciated that so much just knowing that isn’t in her job description! thank you”
“I was in the Mayfair store on September 11, 2024. While waiting for a service representative, I heard a call with Jude. She is so amazing, her customer service was 1000% awesome. I hope her manager knows what a gem she is and needs to be kept within the folders of the company. I would highly recommend her any day. I have had in the past previous great experience with other staff, and believe the company is doing something right. Thank you Jude! Good luck to your bright future in Customer Service.”
