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Specsavers Reviews

2.2 Rating 1,344 Reviews
26 %
of reviewers recommend Specsavers

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Specsavers 1 star review on 27th June 2025
Shannon Beam
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th January 2025
Anonymous
Specsavers 2 star review on 17th January 2025
Reverend Graham Leslie Barnett
Specsavers 1 star review on 3rd January 2025
TRICIA
Specsavers 5 star review on 30th October 2024
Caroline Catmur
15
Anonymous
Anonymous  // 01/01/2019
I had bio vocals and couldn’t get on with them, I went back to specksavers Patchway in Bristol and was seen by assistant named Sarah and she was absolutely wonderful, she was able to sort out my issue there and then and I even ended up with some money back that I had saved, overall my experience here today was fully satisfactory and brilliant service from Sarah, I have full faith in this company and store
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Posted 11 months ago
The doctor and staff at Specsavers, St. Laurent Center, are amazing! I confused my appointment and showed up 2 hours early and yet they generously accommodated me in that moment. I would recommend specsavers to anyone.
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Posted 11 months ago
Visited specsavers Yeovil. I was assisted by Robyn who could have not been more helpful. Excellent service
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Posted 11 months ago
Today I visited SpecSavers Market Drayton Shropshire today. The customer care I had from Holly was exceptional. People are very quick to criticise but not to give credit when it’s due. Well done Holly .
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Posted 11 months ago
Specsavers in North Street Brighton offer excellent service both with eyes and hearing. Nick at North Street Brighton always offers excellent service when dealing with glasses etc. I have absolute praise for Kori in Audiology in North Street Brighton who always gives excellent service. I thoroughly recommend this company and if you use them you will not be disappointed.
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Posted 11 months ago
I visited Specsavers Torquay at their Union Street Branch today for my 2 year eyesight check-up. I also had the OCT test. I was seen very quickly firstly for the OCT test then by Aston Harvey, whom I have not seen before. I have been for many years a customer of Specsavers and have always been completely satisfied with all the staff and opticians I've had appointments with. Aston Harvey was 100% professional and I would thoroughly recommend him, not only was he thorough but explained everything I asked about the OCT test, particularly as I was interested at the information on screen. He is a young chap and a credit to Specsavers and will go far in his career. Even better, after 2 years I was pleasantly surprised that my eyesight had not changed from previous check-ups so did not necessitate the expense of new glasses.
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Posted 1 year ago
Ordering: Quick service, it was a very clean store, associate was happy, friendly, professional explained everything clearly. Because of hiden disability told her I couldn't hear or understand as fast as she was talking she was great and slowed down. Was happy and didn't roll eyes occasionally that happens. She answered questions with confidence and helped me come to a decision of all the choice of lends etc. She was excellent!! We had fun while helping me pick my frames. Picking up glasses: Prompt and happy associate, proffessional, fitted and adjusted my glasses. They fit perfectly and tri focals were amazing, i didnt hace an adjustment period, transition between the tri lenses were unnoticeable. I been wearing glasses since I was 5 im 62. So I think these are the best fit after the first adjustment I've had for about 12 years. I will highly recommend specsavers. At this date was amazed for my choices of lens options and perscription, and sale was the best price in Penticton. Thank you
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Posted 1 year ago
I cannot praise all the staff at Specsavers, Woodbridge high enough. They are kind, helpful, professional, well trained and capable. As I have experienced in both vision and aural specialities
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Posted 1 year ago
I went to specsavers in North Street brighton today and the service I received from Peter was exceptional. Peter was very helpful and the information very clear and understood. Peter was friendly polite. I have a very plecent visit to the shop. Peter is a good assets to the ferm. Thank you Peter.
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Posted 1 year ago
The staff in specsavers Beckenham were amazing. Firstly I was given an appointment and seen straight away (I was accompanying my daughter and didn't expect this). The lady that tested my eyes was very sweet and explained everything so well and Kristi who helped my daughter and I choose frames gave us absolutely first class customer service. She was wonderful. Thank you Specsavers Beckenham for such a good experience today.
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Posted 1 year ago
I received Micro suction ear wax removal given by Jacob (southampton central). The treatment was efficient and professional. the information on how to keep my ears healthier was usefull. Jacob has a professional, informative and friendly approach to his work. Thankyou.
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Posted 1 year ago
I went into Winchester branch for an eye had some new glasses ordered I have to have complex lenses which made it complicated but zadine who served went above and beyond to sort everything I needed and is valued member of the Specsavers team
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Posted 1 year ago
With personal complications they sorted my problems out over a period of months, supplying me with different prescriptions until my eyes were better and with no complaints.
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Posted 1 year ago
eye examination this morning with Jonathon really nice man very pleasant we had a laugh while chatting , meticulous eye exam very good advice , Maddy helped me choose my frames very helpfull and professional advised me what frames and style suited me im delighted.
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Posted 1 year ago
specsavers home visit was excellent , the 2 ladies took the time to discuss a few issues with my eyes. I was surprised at the price, less than half the price of another company I had used for very similar glasses.
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Posted 1 year ago
For my first time ever shopping at specsavers it was absolutely delightful fantastic price but most of all the people are very special they treat you with kindness and respect. Laura thank you very much for your extra kindness of a card and gift for the things that I've been going through I really appreciate that. Bonnie Doone mall Edmonton Alberta has the best specs savers in the world !
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Posted 1 year ago
I've worn glasses for over 20 years and decided to give contacts a try, I attended the Bishop Auckland branch on Moday June 24th and was placed in the very capable care of Joan, to took her time, had planty of patience, answered all my questions and explained everything in needed to know to me. Nothing was an issue and she guided me with a very calming voice on how to apply and remove the contacts, it took me a few attempts, but Joan was an absolute superstar and her guidance and encouragement enabled me to quickly get to grips with a totally new task to me. I left the store feeling like the game had changed for me and I wished I'd taken the plunge years ago. If I could award 11/10, I would. Thank you to Joan and all the staff.
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Posted 1 year ago
It was my first time visiting Specsavers. I went there to get my eyes tested. The employees were warm and friendly and I really appreciated that. I have gotten my glasses and I just want to say thank you very much. Juline Pennant
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Posted 1 year ago
Cochrane, Alberta. I recently had the most thorough and informative eye exam ever with Dr. Vu. From the moment I walked in, I was impressed by the professionalism and attention to detail. Dr. Vu answered all my questions with clear, visual explanations that made the complex aspects of eye health easy to understand. The care extended to my daughter’s exam as well, from the exam to the guidance and expertise in choosing eyewear. Dr. Vu’s expertise and patient-centered approach made this the best eye care experience we've ever had. Thank you Dr. Vu and staff!
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Posted 1 year ago
Shina made very welcome i am disabled with a speach problem in a wheelchair she was very caring and patient with me which i liked a lot i also had mt contact lens check she was very patience with me as well, i feel specsavers treated me very well 😀
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Posted 1 year ago
Specsavers is rated 2.2 based on 1,344 reviews