“Excellent staff. Anika at Specsavers Hackney sorted out the issues with my glasses and frame quickly & efficiently. Very cheerful and knowledgeable, I found Anika very focused and customer friendly.”
“Fantastic service from start to finish at Spec Savers Harborne. After a bad experience at a rival, I've converted. Amazing value, great choice of frames, but most importantly, the staff are brilliant.”
“My mum has just had a visit from Tony ( I think) Specsaver home visits, about her reading glasses. He was really lovely he had lots of patience and helped her understand what she needed.”
“I purchased my spectacles from their stores for many years with good service. Now being house bound I decided to use their at home eye tests. 2 people came and performed the test and I selected my new glasses. 10 days later they delivered them to my home. The service was excellent.”
“I had a very positive experience at the Specsavers I ordered my glasses from . The optician that helped me was polite and helpful . Turn around time was 10 days: Overall I am very pleased with my glasses”
“I was greeted by “Rebecca” on entering your Basildon store, she could not have been more helpful, she was very patient with me and explained in detail my options for my purchase, she had a very friendly manner and gave me great advice, she was very knowledgeable, this young lady is an asset to your Basildon store”
“Very happy with regards to new glasses. Tried to cancel appointments for Monday re hearing promised a call back which was not received on next call held on for some time then cut off very poor service on this occasion.”
“Visited Bexhill Specsavers on 18th march 2025. Very impressed with the proffessional service and as my eyes had not changed from the last test there was no pressure to buy new glasses,unless I wanted to.I felt very relaxed at not having to be pressurized into buying glasses I did not need.Well done Specsavers.”
“I and my wife have been a customer of Specsavers Leicester Branch for many years. We consult them every two or three years for routine eye test and spectacles renewal. Every year when we visit the branch, we find them better and better.
This year, we went to them about two weeks ago and we were, as usual, very impressed with their care, personal attention and quick and highly professional services. When you enter the shop, the reception staff, for instance; Ammarah, receives you with friendly welcomes and smiles. She identifies you promptly and you will then move from one room to another for various sophisticated diagnostic eye tests. Chanelle was one of the stunning diagnostic staffs who examined me this year. Then you will meet with one of their brilliant opticians who will find the exact lenses that suits you vision. This year, my optician was Khadija, a lovely, clever and experienced optician. She prescribed a very comfortable eyeglasses for my vision.
Then you will go to young dispenser and collection staff, notably; Drubo and Abdullah who will take through various services that they can add to your glasses, such as polarization, thinning...etc. Both my wife and I liked them very much. They provide services with patience and care.
Then two weeks later you go back to collect the eyeglasses. You meet again with Ammarah, Drugo and/or Abdullah. You receive your eyeglasses in the best possible condition. If the frames need adjustment Drubo or Abdullah are happy to take them to the lab to do the rest for you. You will never leave the place until you are very satisfied.
We very please with their services, friendliness and professionality.
We certainly recommend Specsavers Leicester Brach to the people.”
“Excellent service received. My mom broke her frame of her glasses and the help she got from the staff was awesome. The frame could not be fixed. The frame was discontinued but they found a frame which fit the lenses. All in all the service was great.”
“I ha e been a SpecSavers client for many years and I have never been disappointed. My latest visit was about a weekend ago. SisGugu, you are song tune with your trade, thank you.
Faith Themba my sister, you always served with a smile. Your insight and willingness to go an extra mile does not go unnoticed. Thank you so much and continue making SpecSave thé brand.”
“I went spec savers yesterday they were so helpful the opthamologist was lovely she told me needed glasses which i hadnt worn for months i got to pick out glasses that i liked i had noticed my eyes had changed i had been getting headaches i would recommend spec savers waltham cross nicky cory”
“Service was brilliant.
Leanne G you were lovely, very kind and respectful.
Craig you were so kind and patient as I couldn't hear very well due to my hearing aid not working.
Jed, you were so professional and thorough, I felt well looked after and was treated as a valued customer.
Thank you all so much for a great service st Specsavers Walsall.”
“05/12/2024 Visited Specsavers Melksham today for removal of ear wax procedure. The initial team member at reception was very welcoming and helpful but unfortunately I did not note the persons name.
Audiologist Practitioner Simon was obviously very knowledgeable in his speciality. He explained the whole process, answered my queries and the whole procedure was efficient and effortless. Thank you.”
