“The staff at the Cochrane, AB location are helpful, knowledgeable and provide excellent customer service. Sandra and Dr. Vu did a great job and now, with my new prescription, I can see everything I need to. Thank you :)”
“Ibz at Loughton branch went above and beyond for us. My sister is deaf and he doesn’t even do audiology but he went out the back and went through all the parts and we left with my sisters hearing aid back up and running which was absolutely fantastic. Lovely guy!”
“Visited Specsavers Macclesfield for help with new glasses. Natasha went beyond expectations to resolve my issue - her customer care was outstanding. In my experience, this store always gives
great service on every level.”
“I recently visited the Specsavers in Barking Town Centre, and I couldn't be more pleased with the experience. From the moment I walked in, the staff were incredibly friendly and welcoming, making me feel right at home. Ivetta, in particular, was fantastic. She assisted me with getting my prescription glasses and provided excellent advice, ensuring I chose the perfect pair for my needs. Her knowledge and friendly demeanor made the whole process smooth and enjoyable. I highly recommend this Specsavers location for their outstanding service and especially commend Ivetta for her exceptional assistance.”
“Satisfied so far with the product though I'd like to make a few suggestions for further improvements.
Perhaps there could be an eyewear in future with multi coloured dynamics controlled through a mobile app.”
“Thankyou Specsavers.. Got my Comfit specs lovely and lightweight. Wish I had purchased before!! It's good to no longer squint as my prescription changed... Love love love the frames and comfort.. Recommend Clementine comfit frame.. Optician who did my eye exam was so kind and very thorough.. Prescription is perfect thankyou so much”
“Excellent attentive service.
Tests carried out today were done with great efficiency and the whole experience of various tests my husband had to go through today were done with kindness and patience.
We can’t thank the staff and optometrist in the Stanley branch enough.
Would certainly recommend them to everyone.”
“The service provided by Specsavers Fuengirola, in particular Amina and Iman, was excellent. It was my first formal eye test, I immediately felt relaxed and the whole process was explained to me as we progressed. I also was able to chose frames that suited me. Finally I wish to thank the team for their advice. I certainly will go back.”
“Caring, helpful staff at Specsavers St Andrews. Particularly Stella who took extra trouble to examine the backs of my eye and also to photograph and get a second opinion on an unusual sore spot near my eyelid. All the staff were kind and explained everything really well.”
“My spectacles snapped and the lens fell out just as I put them on in the morning. We called at the Rochdale branch and the manager turned what could have been a disaster into a slight inconvenience by her actions. Within an hour of calling in she had sorted out the situation and my varifocals were sorted. Real customer service in action.”
“Arrived early Monday 20th May. I was greeted and asked to go upstairs for my eye appointment. Was greeted again. A very nice young man called Ben did the pre checks.Then a lovely lady called Tahira did my eye test explaining everything as she went along. Ben then accompanied me back downstairs to look at frames. Another lovely lady called Cath who I saw last time I had my glasses helped me choose some frames.
Absolutely 1st class service from walking in to walking out. Just waiting for my new glasses to come so I can go and pick them up. The store I visited is Crystal Peaks. Sheffield.”
“I was greeted with a lovely girl called Lisa Boswells in Newry store.. she was so helpful and kindly helped me pick out my glasses, she was soo friendly aswell, I felted at ease with her help, what a very pleasant, happy, kind and friendly young lady lisa is.. im soo great full of all her help very good customer service.”
“I went to Hereford specsavers yesterday 16/5/2024. The care I got was beyond good it was excellent not only with the optician who answered all my questions but also the young man (forgot name) who assisted me in my choice and fitting of my new frames. He made me feel very comfortable and also appeared to enjoy our chat. Thank you for being so caring.”
“Thank You for the support, Care & Advise. Could Not get emergency doctors appointment so l went to Specsavers. They told me l had Ocular migraine (never heard of it) but they checked everything & put my mind at rest & they said call in anytime. Big Thank You. 🙂”
“Having had a hearing test in Maidenhead today, I experienced a very comprehensive test by Mr Shaya Qureshi ( Hope I’ve spelt it right ) he was very helpful in explaining what was going to happen in the test and answering my questions
Altogether a very worthwhile experience and came away feeling that I had been well looked after and would recommend to my friends needing a hearing test, they visit your store there.”
“Had a contact lens check and reading glasses to collect. Glasses were wrong so, without any prompting, they waived the fee for the check up. The perfect response.
Their staff are always professional and friendly, and this is consistent for stores in Coventry and Didcot I have visited recently. Excellent Company, well done!!”
