“I just received some excellent service from Lauren in Specsavers John Street Porthcawl. I am disable hard of hearing, partly blind, but when having a hearing test. Lauren was very professional.”
“My wife Carole had an an eye test at Specsavers Haverhill.
I then had new glasses made by a FRIEND from the prescription supplied.
On collection and paying for them, they were found to give my wife Double Vision.
Returning to Specsavers Haverhill we saw Oliver Morgan who on checking the original eye test info, found that the prescription had been printed incorrectly.
Oliver immediately offered to replace the new glasses free of charge.
Every Business can make a mistake it’s how the customer is then treated that counts.
WELL DONE SPECSAVERS HAVERHILL & OLIVER MORGAN”
“I had excellent service from all the staff
I must make special mention to lovely person her name was NELL she went the extra mile to see I got what I wanted
Thanks David”
“Had eyetest today at Caterham specsavers. Reema and Christian checked my eyes. They were very friendly and professional and put me at my ease. Just wanted the lens changed as my glasses were quite new. They didnt pushed me to get new glasses and were very helpful. 5 stars from me.”
“I went into spec savers to collect my designer glasses on Friday 8/8/25 . The assistant named Dee in FELTHAM branch was so helpful and was very impressed with her. Thank you”
“Got my glasses in Red Deer in Feb and then the frame on 1st pair started to come apart. Went to the Edmonton store in Londonderry Mall and they swapped the frame no charge. My glasses are brand new again; Thanks Specsavers”
“I visited Specsaver Square One today, I had wonderful experience. The staff were friendly, accommodating, smiling and professional. They make me comfortable throughout the exam process. The doctor is excellent, took time to explain everything clearly which, I appreciated so much.
I got a very good deal, highly recommended for anyone looking for affordable eye glasses, great customer service.”
“Sarah Star at Barnstable store was so kind to me offering advice and making sure that Optician Ikechuwu Ocafo makes my referral to Exeter for my cataract op”
“I went to specsavers at vaal mall and was assisted by Jane she was so friendly and patient with me as it was my first going there and not having enough information about their products , she showed the special and even got the discount 😅
She really made me the happiest customer ever”
“Top class eye test appointment, top class glasses, top class staff. Very reasonable price. Will not hesitate to recommend. The follow-up fitting session was equally as detailed and professional. Thankyou.”
“On behalf of Margaret who is a resident in the care home where I work.
Margaret was very impressed by the "Charming and helpful gentlemen who visited her." They treated her very nicely.
Margaret's spectacles were delivered faster than was advised and fitted with care by "a very nice young lady"
The glasses are beautiful and came in a sparkly case. Very impressed by this service, Thank you.”
“Spec Savers on 3353 Kingsway location
friendly insurance informative about coverage
staff all seem very knowledgeable
I myself was extreme nervous but left feeling good & confident my needs are being met all within budget
I highly recommend this location
Great deal 2 pairs $149 + free for a limited time Jun 18 2025”
“On the 02/06/2025 I was at Specsavers Ladysmith where I was assisted by a gentlemen and two African ladies . The reception was very welcoming and their service was much appreciated.”
“I was very happy with their customer service. I got the deal of 2 pair for $199, with 2 new frames for another$100. It turned out after I got the glasses they were not what I wanted. I got all my $$ back no worries. Excellent service and I will go to them again.”
“Today I went into Specsavers and Hana very kindly repaired my glasses for free. The hinge was broken.
It was a very positive experience and I am very grateful,
Thank you
Sarah Palmer.”
“Specsavers Braintree were fantastic on my recent visit. I was concerned about a change in my vision but after thorough tests my mind was put to rest by Nicole who explained in minute detail what was going on. Superb service. Also by George & Jayden.”
“Was very pleased with the service I received in the Stanmore Specsavers, very helpful helping me choose frames ,and when I went to pick up new glasses,seen straight away very good service again,very helpful,store was bright and clean,very spacious,was very pleased”
