Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Produits de très bonne qualité, livraison en 7 jours, content de mes achats sur ce site”

Helpful Report

Posted 5 years ago

“We received great service and prompt response when we messaged the company. Many thanks.”

Helpful Report

Posted 5 years ago

“I recommend delivery on time”

Helpful Report

Posted 5 years ago

“Bought boots, saved a 1/3 off retail price! Happy with that. Quick delivery, reccomended.”

Helpful Report

Posted 5 years ago

“My orders came on time sports direct service is very good”

Helpful Report

Posted 5 years ago

“The sizing on your asics shoes were completely off. I am a UK size six, I bought 6.5 gel venture 8 running shoes. Had to return them and buy a UK 8 which was also too small. Also the shoes didn't have the correct sizing for US UK or European sizing.”

Helpful Report

Posted 5 years ago

“Very good prompt service”

Helpful Report

Posted 5 years ago

“Good delivery time, products I wanted at good prices. Would like to see them become more sustainable in their approaches.”

Helpful Report

Posted 5 years ago

“Very quick and excellent service”

Helpful Report

Posted 5 years ago

“Scam. You allow me to order items that aren’t actually in stock, so I only get half of my order, and then you still expect me to pay full postage- at your extortionate price. Disgusting.”

Helpful Report

Posted 5 years ago

“The main reason to buy the Puma jogger (Product code: 482045) was the 2 zipped pockets as it appears on the description and shown on the product images. However, the received product does not have a 2 zipped pocket. I’ve contacted the customer service and was advised to return the product, but when I asked about the refund for postage charges, they told It’s on me. In the end, they replaced the product for the same without a zip pocket, and I was informed they closed the matter. Therefore, this product announcement is a scam; they offer a product, deliver a different one, you pay for the return, they return the same wrong product and close the case.”

Helpful Report

Posted 5 years ago

“Very happy thank you for good service”

Helpful Report

Posted 5 years ago

“I made one mistake and no one was willing to help me. Just got parred off as there was “nothing they could do”. I couldn’t track the item. It was a gift, I didn’t even know it got to My family member till o received this review email. Terrible experience. Probably won’t bother next time.”

Helpful Report

Posted 5 years ago

“Bought running gear - fab price, good quality cannot fault it”

Helpful Report

Posted 5 years ago

“all of the items turned up as exactly what I expected and really quick shipping time”

Helpful Report

Posted 5 years ago

“Fast delivery. Easy online shopping”

Helpful Report

Posted 5 years ago

“Easy to order and good communication right upto delivery.”

Helpful Report

Posted 5 years ago

“Bought some trainers which were delivered quickly and fitted perfectly. I always go a size larger when buying Nike. The only annoying thing was there were a few spots of glue on one trainer but that doesn’t affect performance. All in all a good product and ordering and delivery very efficient 👍”

Helpful Report

Posted 5 years ago

“I ordered 2 joggers and you sent 1 jogger .Then I was refunded for the Jogger that was not sent by an excellent member of staff Chelcie. So I then reordered 2 more joggers and then you made the same mistake and only sent 1 jogger despite me paying for 2 .will check if I was refunded the correct amount as it was a 2 for £16 deal”

Helpful Report

Posted 5 years ago

“Everything was fine with my order, would shop here again!”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews